Shift Lead - Cash Handling & Guest Experience

Pilot Companies; Rowlett (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Wingstop in Rowlett, TX is seeking qualified and responsible Shift Leads to manage all transactions with customers efficiently and accurately. The ideal candidate knows their way around a cash register, can operate it smoothly, and work the kitchen quickly and cleanly.

Responsibilities include balancing cash drawers, daily inventory, resolving customer complaints, upselling and delivering great service, keeping the kitchen sanitized and organized, and ensuring inspections standards are met.

Qualifications

• Experience with POS systems and cash registers.
• Basic computer knowledge.
• Ability to effectively resolve complaints.

Responsibilities

• Balancing and assigning cash registers
• Daily inventory
• Good communications skills
• Processing returns and refunds and resolving customer complaints.
• Ensuring cashiers are Upselling and providing great customer service.
• Maintaining a sanitized and well-organized kitchen.
• Ensure all food is of the best quality.
• Making sure all employees are doing their assigned task.
• Make sure the store is up to Wingstop Inspections standards.
• Following all company policies.

Skills

POS systems

Cash registers

Communication skills

Multitasking

Math skills

Job description

Wingstop in Rowlett, TX is seeking qualified and responsible Shift Leads to manage all transactions with customers efficiently and accurately. The ideal candidate knows their way around a cash register, can operate it smoothly, and work the kitchen quickly and cleanly.

Responsibilities include balancing cash drawers, daily inventory, resolving customer complaints, upselling and delivering great service, keeping the kitchen sanitized and organized, and ensuring inspections standards are met.