Shift Lead — Fast-Paced Service, Growth & Perks

Wingstop; Tennessee; On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Bonuses for all employees

PTO

Frequent pay increases

Advancement opportunities

Tuition reimbursement

Flexible schedule

Employee discounts

Job summary

Wingstop is seeking qualified Leads to manage customer transactions, uphold service standards, and support kitchen operations. The role requires proficient POS use, cash handling, and strong communication to ensure guest satisfaction and smooth shift execution.

Candidates should be able to follow instructions, multitask, and work in a fast-paced environment while maintaining accuracy and quality across all tasks throughout the shift.

Qualifications

• Experience with POS systems and cash registers.
• Good math and basic computer skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Balancing and assigning cash registers.
• Daily inventory and stock checks.
• Providing great customer service and resolving issues.
• Maintaining a clean, organized kitchen and dining area.
• Ensuring food quality and accurate order accuracy.
• Ensuring policies and inspections standards are met.

Skills

Cash handling

Customer service

Multitasking

Math

Communication

Problem solving

Tools

POS systems

Job description

Wingstop is seeking qualified Leads to manage customer transactions, uphold service standards, and support kitchen operations. The role requires proficient POS use, cash handling, and strong communication to ensure guest satisfaction and smooth shift execution.

Candidates should be able to follow instructions, multitask, and work in a fast-paced environment while maintaining accuracy and quality across all tasks throughout the shift.