Shift Lead: Cash & Kitchen Ops Champion

Pilot Companies; The Colony (TX); On-site; USD 17,000 - 23,000; Full time

Job summary

Wingstop in The Colony, TX is seeking a qualified Shift Lead to manage all transactions with customers efficiently and accurately, and to support kitchen operations during busy shifts.

You will balance and assign cash registers, perform daily inventory, upsell, and ensure high-quality food and service while resolving customer concerns. Strong communication and multitasking are essential for success.

Qualifications

• Experience with POS systems and cash registers.
• Basic math and multitasking skills are a must.
• Strong communication skills and guest service oriented.

Responsibilities

• Balance and assign cash registers.
• Daily inventory.
• Upsell and provide great customer service.
• Process returns and refunds and resolve customer complaints.
• Maintain a sanitized and well-organized kitchen.
• Ensure all food is of the best quality.
• Make sure employees perform their tasks.
• Ensure the store meets Wingstop inspections standards.
• Follow all company policies.

Skills

POS proficiency

Cash handling

Communication

Multitasking

Tools

POS systems

Job description

Wingstop in The Colony, TX is seeking a qualified Shift Lead to manage all transactions with customers efficiently and accurately, and to support kitchen operations during busy shifts.

You will balance and assign cash registers, perform daily inventory, upsell, and ensure high-quality food and service while resolving customer concerns. Strong communication and multitasking are essential for success.