Shift Lead - Cashier & Guest Experience Champion

WINGSTOP MINERAL WELLS; Mineral Wells (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

WINGSTOP MINERAL WELLS is seeking a qualified Shift Lead to manage customer transactions and support kitchen operations. You will ensure smooth cash handling, accurate balancing, and help deliver high-quality food and outstanding service.

The role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced environment while ensuring policy compliance and cleanliness throughout the shift.

Qualifications

• Experience with POS systems and cash registers.
• Basic computer knowledge.
• Ability to effectively resolve complaints.

Responsibilities

• Balancing and assigning cash registers.
• Daily inventory.
• Good communications skills.
• Processing returns and refunds and resolving customer complaints.
• Ensuring cashiers are upselling and providing great customer service.
• Maintaining a sanitized and well-organized kitchen.
• Ensure all food is of the best quality.
• Making sure all employees are doing their assigned task.
• Make sure the store is up to Wingstop inspections standards.
• Following all company policies.

Skills

POS systems

Cash handling

Multitasking

Communication

Math skills

Job description

WINGSTOP MINERAL WELLS is seeking a qualified Shift Lead to manage customer transactions and support kitchen operations. You will ensure smooth cash handling, accurate balancing, and help deliver high-quality food and outstanding service.

The role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced environment while ensuring policy compliance and cleanliness throughout the shift.