Lead Car Wash & Team Operations

Whistle Express Car Wash; Midlothian (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to set high standards on-site, lead the crew, and ensure guest satisfaction. You’ll manage operations when leadership isn’t present, keeping the lot clean, the team aligned, and every guest leaving better than they arrived.

The role is fast and physical, requiring outdoor work at a brisk pace. Prior leadership is a plus, and ownership of outcomes is expected from day one.

Qualifications

• Leadership or team experience is a plus.
• Willingness to work outdoors and maintain pace.
• Ownership mindset and accountability on shift.

Responsibilities

• Greet customers and provide a positive, friendly experience.
• Promote memberships and services to drive engagement and sales.
• Direct vehicles safely into the wash tunnel and ensure readiness.
• Monitor equipment and enforce safety protocols.
• Lead team during shifts and delegate tasks for smooth operations.
• Inspect vehicles for quality and report issues to maintain high standards.

Skills

Leadership

Customer service

Safety awareness

Operations

Job description

Whistle Express Car Wash is seeking a Shift Lead to set high standards on-site, lead the crew, and ensure guest satisfaction. You’ll manage operations when leadership isn’t present, keeping the lot clean, the team aligned, and every guest leaving better than they arrived.

The role is fast and physical, requiring outdoor work at a brisk pace. Prior leadership is a plus, and ownership of outcomes is expected from day one.