Shift Lead: Car Wash Operations & Coaching

Raindrop-Car-Wash; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Raindrop Car Wash in Birmingham, AL is seeking a Shift Lead to support daily operations, coach teammates, and maintain tunnel uptime during shifts. This role extends site management by upholding SOPs and ensuring a smooth, high-quality wash experience for every customer.

You will supervise during peak periods, drive membership sales at the kiosk, and coordinate coverage while responding quickly to on-site issues.

Qualifications

• Strong verbal communication skills.
• Ability to multitask and lead by example in high-volume environments.
• Reliable attendance and schedule flexibility.
• Practical knowledge of wash equipment and flow.
• Ability to observe and respond quickly to issues on site.
• Calm, confident demeanor under pressure.
• Willingness to support both teammates and customers at all levels.
• Attention to detail and pride in site presentation.
• Ability to stand and lift 35+ pounds as needed.

Responsibilities

• Drive membership sales when operating in kiosk lane, especially during peak period.
• Serve as the shift supervisor when the upper management is not present.
• Maintain consistent coverage and proper positioning of all customer associates.
• Deliver corrective coaching or redirection in the moment.
• Ensure prep, lot, and kiosk functions are active, organized, and on pace
• Identify, document, and fix basic equipment issues.

Skills

Verbal communication

Multitasking

Lead by example

Reliability

Problem solving

Job description

Raindrop Car Wash in Birmingham, AL is seeking a Shift Lead to support daily operations, coach teammates, and maintain tunnel uptime during shifts. This role extends site management by upholding SOPs and ensuring a smooth, high-quality wash experience for every customer.

You will supervise during peak periods, drive membership sales at the kiosk, and coordinate coverage while responding quickly to on-site issues.