Shift Lead: Customer Engagement & Team Operations

Carwashexpress; Birmingham (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

A major car wash company in Birmingham, AL, seeks a Shift Lead to enhance customer engagement and lead a team. Responsibilities include directing vehicle operations, ensuring safety protocols, and inspecting washes to maintain quality. Ideal candidates should demonstrate strong leadership skills and attention to detail. Join us to drive performance in a fast-paced environment where both team members and customers come first.

Qualifications

• Strong ability to engage customers and provide a friendly experience.
• Experience in leading teams and handling operational challenges.
• Attention to detail to ensure wash quality meets standards.

Responsibilities

• Greet customers and answer questions about services.
• Direct vehicles safely into the wash tunnel.
• Lead the team during shifts and provide support.
• Inspect vehicles before and after washes.

Skills

Customer Engagement

Team Leadership

Operational Skills

Attention to Detail

Job description

A major car wash company in Birmingham, AL, seeks a Shift Lead to enhance customer engagement and lead a team. Responsibilities include directing vehicle operations, ensuring safety protocols, and inspecting washes to maintain quality. Ideal candidates should demonstrate strong leadership skills and attention to detail. Join us to drive performance in a fast-paced environment where both team members and customers come first.