Shift Lead: Cannabis Retail Team Leader

storycannabis; Phoenix (AZ); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off (PTO)

Medical, Dental, Vision Insurance

401k retirement

Disability Insurance

Life Insurance

Employee assistance program

Product discounts

Job summary

Story Cannabis in Phoenix seeks a Shift Lead to drive daily operations and mentor the retail team, ensuring a consistently positive customer experience. You will supervise transactions, uphold compliance, and coach staff to maintain store standards while delivering excellent service.

Ideal candidates have 1+ year of supervisory experience in retail or cannabis, strong POS skills, and outstanding communication. This role is on-site in Arizona with full-time hours and competitive benefits.

Qualifications

• High school diploma or GED required.
• 1+ years of supervisory or team lead experience in retail/hospitality or cannabis.
• Proficiency with POS systems and basic computer applications.
• Excellent customer service and communication skills.
• Must be 21+ and eligible to work in the United States.

Responsibilities

• Lead daily operations and guide retail team to ensure outstanding guest experience.
• Oversee onboarding for new retail associates.
• Oversee daily/monthly inventory tracking and restocking.

Skills

POS systems

Customer service

Communication skills

Education

High School Diploma or GED

Tools

Basic computer applications

Job description

Story Cannabis in Phoenix seeks a Shift Lead to drive daily operations and mentor the retail team, ensuring a consistently positive customer experience. You will supervise transactions, uphold compliance, and coach staff to maintain store standards while delivering excellent service.

Ideal candidates have 1+ year of supervisory experience in retail or cannabis, strong POS skills, and outstanding communication. This role is on-site in Arizona with full-time hours and competitive benefits.