Cannabis Retail Team Lead — Growth & Service Leader

JARS Cannabis; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Product samples

Continued education

Growth opportunities

Health insurance

Dental insurance

Vision insurance

Job summary

JARS Cannabis in Phoenix, AZ is seeking a Retail Team Lead to supervise daily operations, mentor staff, and drive top customer service on the floor. You will help ensure compliance with all regulations while supporting the Store Manager and optimizing sales through staff leadership.

The role requires strong leadership, excellent communication, and a solid knowledge of cannabis products. Competitive pay starts at $18/hour plus a shared tip pool, with 5-day schedules and varied shifts to cover

Qualifications

• Excellent managerial and supervisory skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• High school diploma or equivalent preferred.
• Two years supervisory experience preferred.
• Must hold a valid Facility Agent Card (AZ).

Responsibilities

• Assist the Store Manager and Assistant Store Manager and ensure staff adhere to state rules and regulations while following all company policies and procedures.
• Supervise; manage, and direct the activities of sales associates including breaks and shift changes.
• Inspire staff to deliver the highest levels of customer service and satisfaction.
• Ensure staff members remain in compliance with applicable local, state/provincial, and federal laws and regulations.
• Assist with customer service and ensure customer satisfaction.
• Facilitate money drops and replenish change when necessary.
• Maintain in-depth knowledge of all strains and products within the dispensaries' inventory, as well as industry-wide product knowledge and trends.
• Assist in training new employees to follow standard operating procedures and scheduled shifts.
• Provide Spring Big assistance, and manual discounts as needed.
• Help maintain the flow of the sales floor, host if needed, place people in their proper roles.
• Assist Inventory Team in moving products and stocking sales floor as needed.
• Directly reports to the Store Manager and Assistant Store Manger.

Skills

Team leadership

Customer service

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

JARS Cannabis in Phoenix, AZ is seeking a Retail Team Lead to supervise daily operations, mentor staff, and drive top customer service on the floor. You will help ensure compliance with all regulations while supporting the Store Manager and optimizing sales through staff leadership.

The role requires strong leadership, excellent communication, and a solid knowledge of cannabis products. Competitive pay starts at $18/hour plus a shared tip pool, with 5-day schedules and varied shifts to cover