Shift Lead: Cannabis Retail Growth & Benefits

Vireo Health, Inc.; Albuquerque (NM); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Medical, Dental, Vision

STD, LTD

HSA, FSA

401(k) Match

Employee discounts

Job summary

Vireo Health of Rocky Mountain is seeking a Shift Lead to ensure smooth store operations and exceptional customer service at our Albuquerque, NM location. You will support the Store Director and Assistant Manager in maintaining policies and procedures while enhancing the customer experience.

The role emphasizes cash handling, transactional accuracy, inventory support, and collaboration with the team to drive sales and operational efficiency in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Previous experience in a retail or customer service role preferred.
• Knowledge of cannabis and its products is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient in cash handling and accurate basic math calculations.
• Reliable, punctual, and possess a strong work ethic.

Responsibilities

• Provide customers with a friendly and welcoming experience, assisting them as needed.
• Offer product information and guidance, answering questions and helping customers find suitable products.
• Address customer inquiries and concerns, striving to ensure their satisfaction.
• Maintain a clean and organized store environment to create an enjoyable shopping experience.
• Collaborate with the team to suggest improvements based on customer feedback.
• Assist with returns and exchanges, ensuring a hassle-free process for customers.

Skills

Customer service

Cash handling

Communication

Reliability

Adaptability

Education

High school diploma

Job description

Vireo Health of Rocky Mountain is seeking a Shift Lead to ensure smooth store operations and exceptional customer service at our Albuquerque, NM location. You will support the Store Director and Assistant Manager in maintaining policies and procedures while enhancing the customer experience.

The role emphasizes cash handling, transactional accuracy, inventory support, and collaboration with the team to drive sales and operational efficiency in a fast-paced environment.