Shift Lead-Cafes

UWSTP University of Wisconsin Stevens Point; United States; On-site; USD 15,000 - 21,000; Part time

Job summary

University of Wisconsin is seeking a Shift Lead-Cafes in a student role to supervise and train student staff, ensure smooth cafe operations, and maintain safety and quality standards.

The position requires leadership, strong communication, and the ability to manage food service tasks, inventory, and station operations. Reporting to the unit managers, you’ll help ensure reliable service and adherence to university policies.

Qualifications

• Must be able to work a minimum of 15 hours per week.
• Demonstrated leadership abilities, good interpersonal skills, strong oral communications skills, and active listening skills.
• Basic knowledge of how to use kitchen utensils and equipment.
• Ability to learn and display required job skills in food service, and sanitation.
• Must be able to work with speed and efficiency following proper safety and sanitation guidelines.

Responsibilities

• Lead and train student staff in tasks related to stations and unit operations, including customer service, setup/closing, and inventory records.
• Run café stations in the absence of full-time staff.
• Explain menu options and ingredients to address dietary concerns.
• Maintain clean, sanitary prep areas and ensure safe storage of service and leftover food.
• Report hazards and needed repairs to the Management Team.
• Attend mandatory staff meetings and complete required trainings.

Skills

Leadership

Interpersonal skills

Oral communication

Active listening

Job description

Position Title: Shift Lead-Cafes

Job Category: Student

Hourly Job Profile: Student Help

Job Summary

Accountability Reports to the University Dining Assistant Manager – Homegrown Café and Common Ground Café, the unit Student Manager, and the Floor Manager, with daily tasks assigned by the Floor Managers and full-time Barista.

Responsibilities

The Shift Lead will be responsible for the smooth operation of the Café by training staff and having the proper amount of food and beverage items available to provide uninterrupted service.

Specific Duties:

• Lead and train student staff in specific tasks related to the stations and unit in which your work: customer service, station set-up and closing procedures, food service equipment usage and meeting beverage standards, with food inventory, production sheets, and storage logs properly filled out.


• Ability to run café stations in the absence of full-time staff.


• Know the menu options and be able to explain the major ingredients to attend to dietary concerns of patrons.


• Work to enhance station operations through frequent communication, updates, suggestions to the management staff.


• Use safety equipment, supplies, and procedures to perform job duties.


• Set up service area and stock with appropriate amount of food.


• Maintain equipment in an orderly and sanitary manner and in conformance with local, state, federal rules, and regulations.


• Ensure that both service and leftover food are stored in a safe and sanitary condition.


• At end of shifts, ensure that prep area is clean with dirty pans and utensils sent for cleaning and entire area prepped for next shift.


• Report sanitary and safety hazards and the need for repairs to Management Team.


• Attending mandatory staff meetings.


• Complete University Dining Orientation Canvas course and all Mandatory Trainings (Mandated Reporter and Information Security courses found on the My UW website) before the employee’s first shift with University Dining.


• Being held accountable and abide to the policies outlined in the University Dining Student Employment Handbook.


• Other duties as assigned by Management Team.

Qualifications

• Must be able to work a minimum of 15 hours per week.


• Demonstrated leadership abilities, good interpersonal skills, strong oral communications skills, and active listening skills.


• Basic knowledge of how to use kitchen utensils and equipment.


• Ability to learn and display required job skills in food service, and sanitation.


• Must be able to work with speed and efficiency following proper safety and sanitation guidelines.


• Ability to lift pans, weighing up to 40#, between production area and carts.


• Ability to bend, stoop, twist and lift weighing up to 60# when storing, stocking, and gathering prepared products and/or inventory items.


• Ability to stand and walk on hard floors for extended hours.


• All applicants must be at least a part‑time student (enrolled in at least 6 undergraduate or 5 graduate credits) and be in good academic standing (cumulative and semester GPAs of 2.0 or higher).


• Applicants must pass a criminal background check (only criminal activity directly pertaining to the position description will be evaluated).


• Successful applicants must pass all UWSP mandatory trainings along with department specific (food handling) trainings as part of their employment onboarding.

Upon the completion of the eight‑week probationary period, the staff supervisor will conduct a performance evaluation with results impacting the students’ future employment status.

Learning Outcomes

Although your job in University Dining may not be directly related to your future profession, the skills you learn here are transferable and will help you within any career path while also giving you valuable work experience to strengthen your resume.

As a result of their involvement in the University Dining student employment program, student employees will gain experience in:

• Job Knowledge


• Personal Development


• Responsibility/Task Completion


• Customer Service


• Community Engagement


• Inclusivity at Work


• Work Practices


• Judgement/Problem Solving


• Success Attributes


• Time Management

Base Wage $13.25/hour

Special Notes

Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds.

Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com.

Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and affirmative action at 715-346-2606 or [e-mail].

The safety and success of students, faculty, and staff at the University of Wisconsin-StevensPoint is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx. The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.

UW is an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

The Universities of Wisconsin serve approximately 161,000 students. Awarding nearly 37,000 degrees annually, the Universities of Wisconsin is Wisconsin’s talent pipeline, putting graduates in position to increase their earning power, contribute to their communities, and make Wisconsin a better place to live. Nearly 90 percent of in‑state Universities of Wisconsin graduates stay in Wisconsin five years after earning a degree – with a median salary of more than $66,000. The Universities of Wisconsin provides a 23:1 return on state investment. The Universities of Wisconsin also contribute to the richness of Wisconsin’s culture and economy with groundbreaking research, new companies and patents, and boundless creative intellectual energy. The Universities of Wisconsin and its employees are purpose‑driven, people‑focused, and committed to stewardship.