Floor Manager - Lower DeBot Marketplace

University of Wisconsin; United States; On-site; USD 15,000 - 22,000; Full time

Job summary

University of Wisconsin–Stevens Point is hiring a Floor Manager for the Lower DeBot Marketplace. Successful candidates will lead a student team, supervise cash handling, food service safety, stocking, and station setup, while ensuring excellent customer service and adherence to university policies.

The role requires at least 16 hours per week, strong leadership and communication skills, and willingness to train peers.

Qualifications

• Must work minimum 16 hours per week.
• Demonstrated leadership and good interpersonal/communication skills.
• Functional knowledge of kitchen utensils and equipment.
• Ability to lift up to 60 lb and stand for extended periods.
• Must pass criminal background check and mandatory trainings.

Responsibilities

• Oversee smooth operation of the Lower DeBot Marketplace and train student staff.
• Lead and train Shift Leads and student employees on cash handling, stocking, setup, safety, and food service procedures.
• Coordinate with Assistant Manager, Executive Chef, and Sous Chef to regulate day-to-day unit operations.
• Communicate updates and address concerns to improve service and safety.
• Attend mandatory staff meetings and complete required trainings.

Skills

Leadership

Interpersonal skills

Oral communication

Active listening

Cash handling

Food safety

Inventory control

Training

Education

Full-time student status (enrolled in at least 6 undergrad credits or 5 grad credits)

Tools

Kitchen equipment

Sanitation equipment

Job description

Floor Manager - Lower DeBot Marketplace

Job Category: Student

Hourly Job Profile: Student Help

Job Summary

Accepting work-study and regular pay applicants.

Responsibilities

The Floor Manager will be responsible for the smooth operation of the Lower DeBot Marketplace. In addition, they need to be able to perform, along with train new student employees in the duties associated with all position within their location (i.e., Cashier, Front of House Associate, Production Associate, Sanitization Specialist/Ware Washer, Shift Lead.) Regular communication with each of these areas under their management is expected to pass on frequent updates, resolve concerns/issues, and praise outstanding employees. Weekend shifts will be required.

Lead and train Shift Leads and student employees in tasks related to duties and tasks they were hired: cash handling, customer service, stocking and replenishing supplies, station set-up and maintenance, opening and closing procedures, food service utensil and equipment usage, proper and attractive food plating, food handling and food safety, portion control, recording food inventory and storage logs. Willingness to perform these duties and tasks as needed. Regulate day-today operations of unit in conjunction with Assistant Manager, Executive Chef, and Sous Chef. Ability to run unit operations in the absence of full-time staff. Full knowledge and comprehension of the unit. General knowledge of all serving stations and service model. Frequent communication with Shift Leads, and full-time staff to learn of updates, suggestions, concerns, etc. Use safety equipment, supplies, and procedures to perform job duties. Report sanitary and safety hazards and the need for repairs to Management Team. Attending mandatory staff meetings. Complete University Dining Orientation Canvas course, Cashier/Frontline Employee PCI (credit card) Canvas course, and all Mandatory Trainings (Mandated Reporter and Information Security courses found on the My UW website). Being held accountable and abiding to the policies outlined in the University Dining Student Employment Handbook. Other duties as assigned by Management Team.

Qualifications

Must be able to work a minimum of 16 hours per week. Demonstrated leadership abilities, good interpersonal skills, strong oral communications skills, and active listening skills. Functional knowledge of how to use kitchen utensils and equipment. Ability to learn and display required job skills in food service, and sanitation. Must be able to work with speed and efficiency following proper safety and sanitation guidelines. Ability to lift pans, weighing up to 40#, between production area and carts. Ability to bend, stoop, twist and lift weighing up to 60# when storing, stocking, and gathering prepared products and/or inventory items. Ability to stand and walk on hard floors for extended hours. All applicants must be at least a part-time student (enrolled in at least 6 undergraduate or 5 graduate credits) and be in good academic standing (cumulative and semester GPAs of 2.0 or higher). Applicants must pass a criminal background check (only criminal activity directly pertaining to the position description will be evaluated.) Successful applicants must pass all UWSP mandatory trainings along with department specific (food handling) trainings as part of their employment onboarding. Upon the completion of the eight-week probationary period, the staff supervisor will conduct a performance evaluation with results impacting the students’ future employment status.

Learning Outcomes

Although your job in University Dining may not be directly related to your future profession, the skills you learn here are transferable and will help you within any career path while also giving you valuable work experience to strengthen your resume. As a result of their involvement in the University Dining student employment program, student employees will gain experience in: Job Knowledge Personal Development Responsibility/Task Completion Customer Service Community Engagement Inclusivity at Work Work Practices Judgement/Problem Solving

Base Wage

$13.50/hour

Special Notes

Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com. Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affir 715-346-2606 or [e-mail]. The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986. UW is an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply. The Universities of Wisconsin serve approximately 161,000 students. Awarding nearly 37,000 degrees annually, the Universities of Wisconsin is Wisconsin’s talent pipeline, putting graduates in position to increase their earning power, contribute to their communities, and make Wisconsin a better place to live. Nearly 90 percent of in-state Universities of Wisconsin graduates stay in Wisconsin five years after earning a degree – with a median salary of more than $66,000. The Universities of Wisconsin provides a 23:1 return on state investment. The Universities of Wisconsin also contribute to the richness of Wisconsin’s culture and economy with groundbreaking research, new companies and patents, and boundless creative intellectual energy. The Universities of Wisconsin and its employees are purpose-driven, people-focused, and committed to stewardship.