Shift Lead - Café Operations & Team Coaching

Vale Concepts; Tukwila (WA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

ORCA card

Health benefits

Annual bonuses

Seattle startup

Job summary

Vale Concepts in Seattle is seeking a Shift Lead to manage daily café operations and uphold our hospitality standards. You will guide the floor, ensure fast, friendly service, and maintain high beverage quality while supporting a growing team.

Ideal candidates have 2+ years in cafe or hospitality, are legally eligible to work in the U.S., and can stand for long periods. We offer a fun startup atmosphere with bonuses and comprehensive benefits.

Qualifications

• Legally authorized to work in the United States.
• 2+ years of café, food service, or hospitality experience.
• Food handler's permit or ability to obtain one.
• Open Availability.

Responsibilities

• Promote an inclusive, positive, and professional work environment.
• Direct floor operations and delegate tasks to ensure smooth, efficient service
• Hold the team to Vale's beverage quality and hospitality standards
• Address guest feedback and resolve service issues promptly and professionally
• Monitor inventory levels and place supply orders as needed
• Create SOPs and ensure all staff members are trained to the latest standards
• Support team development by providing real-time coaching and encouragement

Skills

Enthusiastic

Detail oriented

Versatile

Leadership

Job description

Vale Concepts in Seattle is seeking a Shift Lead to manage daily café operations and uphold our hospitality standards. You will guide the floor, ensure fast, friendly service, and maintain high beverage quality while supporting a growing team.

Ideal candidates have 2+ years in cafe or hospitality, are legally eligible to work in the U.S., and can stand for long periods. We offer a fun startup atmosphere with bonuses and comprehensive benefits.