Shift Lead: Elevate Service & Team Growth

Vale Matcha; Seattle (WA); On-site; USD 35,817 - 44,083; Full time

Benefits offered by this job

Company funded ORCA card

Medical, dental, and vision benefits

Annual bonuses

Dynamic startup environment

Job summary

Vale Matcha is seeking a Shift Lead to manage daily operations in Seattle, ensuring outstanding guest experiences and maintaining hospitality standards. The ideal candidate will have at least 2 years of experience in food service and a passion for matcha.

You will be responsible for promoting teamwork, managing inventory, and training staff. The position offers a competitive pay range between $26 and $32 per hour, medical benefits, annual bonuses, and a fun startup culture.

Qualifications

• Legally authorized to work in the United States.
• 2+ years of café, food service, or hospitality experience.
• Prior supervisory or shift-lead experience preferred.
• Ability to stand for extended periods and lift up to 30 lbs.

Responsibilities

• Own daily operations during your shift.
• Promote an inclusive, positive work environment.
• Direct floor operations and delegate tasks.
• Address guest feedback and resolve service issues.

Skills

Detail Oriented

Teamwork and Collaboration

Customer Service

Job description

Vale Matcha is seeking a Shift Lead to manage daily operations in Seattle, ensuring outstanding guest experiences and maintaining hospitality standards. The ideal candidate will have at least 2 years of experience in food service and a passion for matcha.

You will be responsible for promoting teamwork, managing inventory, and training staff. The position offers a competitive pay range between $26 and $32 per hour, medical benefits, annual bonuses, and a fun startup culture.