Shift Lead & Café Operations Coach

Ziggi’s Coffee, LLC; Arvada (CO); On-site; USD 42,000 - 52,000; Full time

Job summary

Ziggi’s Coffee, LLC in Arvada, CO seeks an Assistant Manager who leads with guests in mind and supports the General Manager to sustain daily operations, staff development, and a positive store culture.

You will balance accountability with teamwork, lead by example, help onboard new hires, uphold drink quality and service standards, and step in during GM absences to keep the team motivated and focused on delivering an exceptional guest experience.

Qualifications

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

Skills

Leadership

Customer Service

Communication

Team Training

Tools

POS System

Job description

Ziggi’s Coffee, LLC in Arvada, CO seeks an Assistant Manager who leads with guests in mind and supports the General Manager to sustain daily operations, staff development, and a positive store culture.

You will balance accountability with teamwork, lead by example, help onboard new hires, uphold drink quality and service standards, and step in during GM absences to keep the team motivated and focused on delivering an exceptional guest experience.