Shift Lead — Build Community & Lead a High‑Impact Team

Starbucks; Boston (MA); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) match

Tuition coverage (Starbucks College)

Parental leave

Backup care

DACA reimbursement

Résumé du poste

Starbucks Coffee Company in Boston, MA is seeking a Shift Manager to lead daily store operations, coach a team, and ensure a high-quality guest experience. The role offers mentorship and hands‑on training to prepare you for the next step in your Starbucks journey.

As a shift manager, you’ll run shift plans, manage guest interactions, and help your team thrive in a fast-paced, service‑driven environment. This position emphasizes growth, collaboration, and delivering warm, welcoming service to the

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsabilités

• Lead with purpose as a shift manager and help run a multi‑million dollar business
• Mentor and train partners to deliver exceptional guest experiences
• Foster a welcoming space for the community and ensure smooth shift operations

Connaissances

Retail Management

Team Leadership

Customer Service

Description du poste

Starbucks Coffee Company in Boston, MA is seeking a Shift Manager to lead daily store operations, coach a team, and ensure a high-quality guest experience. The role offers mentorship and hands‑on training to prepare you for the next step in your Starbucks journey.

As a shift manager, you’ll run shift plans, manage guest interactions, and help your team thrive in a fast-paced, service‑driven environment. This position emphasizes growth, collaboration, and delivering warm, welcoming service to the