Cafe Shift Manager — Lead Team & Create Welcoming Moments

Starbucks; Boston (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Corp. in Boston is seeking a Shift Manager to lead daily store operations and deliver an exceptional guest experience. You will supervise a diverse team, model friendly service, and ensure smooth execution of opening, running, and closing shifts.

You will mentor partners, uphold quality standards, and collaborate with store leadership to meet sales goals while maintaining a welcoming environment for our community.

Qualifications

• One year retail / customer service management experience.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead team to deliver exceptional customer service and manage daily operations.
• Mentor and train partners to drive performance and store standards.
• Coordinate with store leadership to optimize sales and guest experience.
• Ensure compliance with company policies and safety procedures.

Skills

Retail management

Team supervision

Organizational skills

Interpersonal skills

Problem-solving

Job description

Starbucks Corp. in Boston is seeking a Shift Manager to lead daily store operations and deliver an exceptional guest experience. You will supervise a diverse team, model friendly service, and ensure smooth execution of opening, running, and closing shifts.

You will mentor partners, uphold quality standards, and collaborate with store leadership to meet sales goals while maintaining a welcoming environment for our community.