Shift Lead Barista — Elevate Guest Experience

Marcus Hotels & Resorts; Omaha (NE); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free meal per shift

Room discounts

Discounts at Marcus properties

Free parking

Movie theater coupons

Career growth opportunities

Early wage access

Paid time off

Medical, dental, vision insurance

Life insurance

401k with employer match

Job summary

Marcus Hotels & Resorts is seeking a Starbucks Lead Barista for the Omaha Marriott Downtown. You will guide and support the shift, craft drinks to standard, and create a warm, welcoming guest experience in a premier downtown Omaha hotel.

Join a team at the heart of the Capitol District, where you will train staff, manage cash, and maintain a spotless workspace while delivering exceptional service and upscale coffee beverage experience.

Qualifications

• Previous barista experience is required.
• Previous supervisory experience is preferred.
• Must be able to work a varied schedule including days, evenings, weekends and holidays.
• Must be able to learn all menu items and up-selling techniques.
• Basic mathematical skills to operate a cash register, make change, and total charges.
• Ability to resolve conflicts and read/speak English to communicate with guests.
• Ability to operate keyboard and POS procedures for cashier functions.

Responsibilities

• Supervise staff in the manager's absence and train new team members.
• Provide quality beverages consistently, preparing Starbucks drinks to standard.
• Maintain clean and organized work area.
• Follow standards for merchandising, stocking, rotating, and storing products.
• Ensure guest satisfaction and handle accommodations if needed.
• Balance house bank and manage cash handling per guidelines.
• Perform general cleaning tasks to meet health standards.

Skills

Barista experience

Supervisory experience

Cash handling

English communication

Tools

POS system

Job description

Marcus Hotels & Resorts is seeking a Starbucks Lead Barista for the Omaha Marriott Downtown. You will guide and support the shift, craft drinks to standard, and create a warm, welcoming guest experience in a premier downtown Omaha hotel.

Join a team at the heart of the Capitol District, where you will train staff, manage cash, and maintain a spotless workspace while delivering exceptional service and upscale coffee beverage experience.