Coffeehouse Shift Lead – Craft, Coach & Community

Starbucks Corp.; Town of Hempstead (NY); On-site; USD 38,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Paid vacation

Sick time

Parental leave

Job summary

Starbucks Coffee Company in New York is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences a welcoming space and consistently high-quality beverages and food.

You will coach teammates, manage shifts, and uphold store standards while prioritizing safety, teamwork, and a positive customer experience. This role offers comprehensive benefits and opportunities for growth within the company.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to others and coordinate two or more teammates.
• Effective oral communication and strong interpersonal skills.

Responsibilities

• Direct the work of others and ensure quality beverages and food.
• Coach team to prepare beverages and food to standard recipes.
• Uphold store safety, cash handling, and policy compliance.
• Contribute to a welcoming, community-focused store environment.

Skills

Customer service

Communication

Team leadership

Retail knowledge

Interpersonal skills

Job description

Starbucks Coffee Company in New York is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences a welcoming space and consistently high-quality beverages and food.

You will coach teammates, manage shifts, and uphold store standards while prioritizing safety, teamwork, and a positive customer experience. This role offers comprehensive benefits and opportunities for growth within the company.