Coffeehouse Shift Lead — Craft & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) match

Tuition assistance

Life insurance

Paid time off

Employee stock program

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead a coffeehouse team and deliver the brand’s welcoming experience in New York. You will ensure quality beverages, food, and cash handling while upholding safety standards in a fast-paced store environment.

You will mentor partners, delegate tasks, and maintain strong customer relations through effective communication and service excellence. Flexible hours include early mornings, evenings, weekends, holidays as needed.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Provide quality beverages and food products.
• Cash handling and store safety and security.
• Coach and prepare beverages and food to standard recipes or customized for customers.

Skills

Customer service

Direct others

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead a coffeehouse team and deliver the brand’s welcoming experience in New York. You will ensure quality beverages, food, and cash handling while upholding safety standards in a fast-paced store environment.

You will mentor partners, delegate tasks, and maintain strong customer relations through effective communication and service excellence. Flexible hours include early mornings, evenings, weekends, holidays as needed.