Shift Lead - Bakery Ops & Guest Experience

Krispy Kreme; Fenton (AL); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly Pay

Career opportunities

Medical, vision, and dental insurance

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Descripción de la vacante

Krispy Kreme in Alabama is seeking a Shift Supervisor to oversee daily shop operations, ensuring safety, quality and speed while delivering a WOW guest experience. You will lead a team of hourly Team Members and support scheduling, onboarding and training, partnering with shop leadership to foster growth opportunities within Krispy Kreme.

Ideal candidates bring at least two years of relevant experience and one year of supervising a team, with strong communication and problem-solving skills, and

Formación

• Two years of relevant experience.
• One year of supervising a team.
• Strong problem-solving skills.
• Effective written and verbal communication.
• Commitment to an equitable, unbiased culture.
• Must be 18 years of age or older.
• Travel Requirements: 0-10%.
• Must be authorized to work in the US without sponsorship.

Responsabilidades

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Conocimientos

Team supervision

Customer service

Problem solving

Communication

Diversity & inclusion

Safety awareness

Age 18+

Travel 0-10%

Descripción del empleo

Krispy Kreme in Alabama is seeking a Shift Supervisor to oversee daily shop operations, ensuring safety, quality and speed while delivering a WOW guest experience. You will lead a team of hourly Team Members and support scheduling, onboarding and training, partnering with shop leadership to foster growth opportunities within Krispy Kreme.

Ideal candidates bring at least two years of relevant experience and one year of supervising a team, with strong communication and problem-solving skills, and