Shift Lead – Bakery & Guest Experience

Nothing Bundt Cakes; Frisco (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Nothing Bundt Cakes in Frisco, TX is seeking a Shift Lead Manager to enhance guest experiences and support bakery operations. This role involves collaborating with the Bakery Manager to improve sales, oversee cake production, train team members, and ensure compliance with company standards.

The ideal candidate will possess strong problem-solving skills, effective communication, and a commitment to nurturing a positive work culture. A high school diploma and relevant experience in a lead role are required.

Qualifications

• 1-3 years of guest-facing experience in a retail, restaurant or food service environment.
• Demonstrated success in creating a superior guest experience.
• Ability to coach and train team members effectively.

Responsibilities

• Model superior guest engagement and maintain a positive work environment.
• Assist Bakery Manager with operational responsibilities.
• Co-manage special-order fulfillment and events.

Skills

Guest focus

Interpersonal skills

Problem-solving

Organizational skills

Delegation

Learning agility

Education

High school diploma or GED

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nothing Bundt Cakes in Frisco, TX is seeking a Shift Lead Manager to enhance guest experiences and support bakery operations. This role involves collaborating with the Bakery Manager to improve sales, oversee cake production, train team members, and ensure compliance with company standards.

The ideal candidate will possess strong problem-solving skills, effective communication, and a commitment to nurturing a positive work culture. A high school diploma and relevant experience in a lead role are required.