Bakery Shift Lead & Guest Experience Manager

Nothing Bundt Cakes; Frisco (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Nothing Bundt Cakes in Frisco, Texas, is seeking an Assistant Bakery Manager to work alongside the Bakery Manager in delivering high-quality cakes and exceptional guest experiences. You will play a key role in team leadership and ensure that bakery operations meet NbC standards.

The ideal candidate will have 1-3 years of experience in a guest-facing role, strong organizational skills, and a passion for creating a welcoming environment. Flexibility for various shifts is essential in this dynamic role.

Qualifications

• 1-3 years of guest-facing experience in a retail, restaurant or food service environment.
• Demonstrated success in coaching others to create a superior guest experience.
• Basic proficiency in Microsoft Word, Excel, and Outlook.

Responsibilities

• Prioritize the guest experience and model superior guest engagement.
• Co-manage special-order fulfillment for guests.
• Collaborate with the Bakery Manager in executing operational responsibilities.

Skills

Guest focus

Interpersonal skills

Organizational skills

Problem-solving skills

Learning agility

Education

High school diploma or GED

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nothing Bundt Cakes in Frisco, Texas, is seeking an Assistant Bakery Manager to work alongside the Bakery Manager in delivering high-quality cakes and exceptional guest experiences. You will play a key role in team leadership and ensure that bakery operations meet NbC standards.

The ideal candidate will have 1-3 years of experience in a guest-facing role, strong organizational skills, and a passion for creating a welcoming environment. Flexibility for various shifts is essential in this dynamic role.