Shift Lead - 1083

Five Guys logo; Franklin (TN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Growth opportunities

Fast-paced environment

Hands-on leadership

Brand values

Job summary

Five Guys is seeking a Shift Leader in Franklin, TN to lead daily operations, cover multiple roles, and deliver fast, accurate service to guests. You will coach crew, train newcomers, and maintain brand standards in a high-energy kitchen environment.

The role emphasizes hands-on leadership, teamwork, and providing an exceptional guest experience, with pay starting at $19.00/hour plus tips and bonus in a fast-paced setting.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communications skills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Customer service

Decision making

Tools

POS systems

Cash handling

Job description

3021 Mallory Ln, Suite 130, Franklin, TN 37067, USA

• Pay or shift range: Not specified

Description

The pay for this position starts at $19.00/hour +Tips +Bonus

Be a Leader. Be a Difference Maker.

At our restaurant, Shift Leaders aren’tjust supervisors—they’rehands‑on leaders whoset the tone for every shift.You’lllead by example, work side‑by‑side with your team, and ensure every guest walks out impressed.

If you thrive in a fast‑paced environment, love working with people, and want to grow your career, this is your next step.

What You’ll Do

• Lead the shift and step in to run operations when managementisn’ton site
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
• Deliver fast,accurateservice and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

What We’re Looking For

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset withstrong communicationskills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast‑paced environment
• Basic math and comfort using POS systems

Why You’ll Love It Here

• Real growth opportunities—many leaders move into Assistant and General Manager roles
• Fast-paced, high-energy team environment
• Hands‑on leadership experience every shift
• Be part of a brand that values quality, teamwork, and consistency
• On your feet, active, and engaged throughout your shift
• Work around hot equipment and in a busy kitchen setting
• Lift, move, and handle supplies as needed

Certifications

• Food safety certification (such as ServSafe) preferred

Join a team wherehard workis recognized, growth is encouraged, and every shift matters.

IND5GC

It is the policy of Five Guys toprovideequal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color,veteransand individuals with disabilities in all areas of the Company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.