Shift Lead - 0614

Five Guys logo; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Tips

Bonus

Job summary

Five Guys in Phoenix is seeking a Shift Leader to act as a hands-on leader, guiding the team across all stations and ensuring excellent guest experience. You’ll step in for operations, train new members, and uphold brand standards in a busy kitchen.

Starting pay is $18.00/hour plus Tips and Bonus; leadership and team development opportunities are available as you grow within the company.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communication skills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

People leadership

Communication skills

Lead by doing

Calm under pressure

POS proficiency

Tools

POS systems

Job description

The pay for this position starts at $18.00/hour +Tips +Bonus

Be a Leader. Be a Difference Maker.

At our restaurant, Shift Leadersaren’tjust supervisors—they’rehands‑on leaders whoset the tone for every shift.You’lllead by example, work side‑by-side with your team, and ensure every guest walks out impressed.

If you thrive in a fast-paced environment, love working with people, and want to grow your career, this is your next step.

WhatYou’llDo

• Lead the shift and step in to run operations when managementisn’ton site

• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small

• Deliver fast,accurateservice and create a great guest experience every time

• Coach, support, and motivate crew members to perform at their best

• Help train new team members and build a strong, positive culture

• Keep the restaurant clean, safe, and up to brand standards

• Manage shift tasks like breaks, cash handling, and closing reports

WhatWe’reLooking For

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)

• A team-first mindset withstrong communicationskills

• Someone who leads by doing—not just directing

• Ability to stay cool and make decisions in a fast-paced environment

• Basic math and comfort using POS systems

WhyYou’llLove It Here

• Real growth opportunities—many leaders move into Assistant and General Manager roles

• Fast-paced, high-energy team environment

• Hands-on leadership experience every shift

• Be part of a brand that values quality, teamwork, and consistency

Work Environment

• On your feet, active, and engaged throughout your shift

• Work around hot equipment and in a busy kitchen setting

• Lift, move, and handle supplies as needed

Certifications

• Food safety certification (such as ServSafe) preferred

Join a team wherehard workis recognized, growth is encouraged, and every shift matters.

Click here for a detailed job description

Five Guys Operations LLCparticipatesin eVerify.Click herefor information about eVerify.

Know Your Rights EEO poster:https://www.eeoc.gov/poster

By choosing to APPLY, you acknowledge that we are aneVerifyemployer and you have read theDetailed Position Description, as well asourPrivacy Policy.

It is the policy of Five Guys toprovideequal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color,veteransand individuals with disabilities in all areas of the Company.

IND5GC