Shift Lead - 0691

Five Guys logo; Madison (WI); On-site; USD 20,000 - 29,000; Full time

Job summary

Five Guys is seeking a Shift Leader in Madison, WI. The role starts at $18.00/hour plus tips and bonus, with opportunities to grow into higher leadership positions. You will lead by example, work side-by-side with your team, and ensure guests walk out impressed.

You’ll jump into every station—from cashier to grill and dining room—delivering fast, accurate service and maintaining brand standards. This position emphasizes teamwork, coaching, and a hands-on leadership approach.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience; leadership preferred.
• Team-first mindset with strong communications skills.
• Leads by doing and supports teammates on busy shifts.
• Ability to stay calm and make quick decisions in a fast-paced setting.
• Basic math skills; comfortable using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room.
• Deliver fast, accurate service and create a great guest experience.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Communication skills

Team player

Decision making

POS familiarity

Tools

POS systems

Job description

The pay for this position starts at $18.00/hour +Tips +Bonus

Be a Leader. Be a Difference Maker.

At our restaurant, Shift Leadersaren’tjust supervisors—they’rehands‑on leaders whoset the tone for every shift.You’lllead by example, work side‑by-side with your team, and ensure every guest walks out impressed.

If you thrive in a fast-paced environment, love working with people, and want to grow your career, this is your next step.

WhatYou’llDo

• Lead the shift and step in to run operations when managementisn’ton site

• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small

• Deliver fast,accurateservice and create a great guest experience every time

• Coach, support, and motivate crew members to perform at their best

• Help train new team members and build a strong, positive culture

• Keep the restaurant clean, safe, and up to brand standards

• Manage shift tasks like breaks, cash handling, and closing reports

WhatWe’reLooking For

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)

• A team-first mindset withstrong communicationskills

• Someone who leads by doing—not just directing

• Ability to stay cool and make decisions in a fast-paced environment

• Basic math and comfort using POS systems

WhyYou’llLove It Here

• Real growth opportunities—many leaders move into Assistant and General Manager roles

• Fast-paced, high-energy team environment

• Hands-on leadership experience every shift

• Be part of a brand that values quality, teamwork, and consistency

Work Environment

• On your feet, active, and engaged throughout your shift

• Work around hot equipment and in a busy kitchen setting

• Lift, move, and handle supplies as needed

Certifications

• Food safety certification (such as ServSafe) preferred

Join a team wherehard workis recognized, growth is encouraged, and every shift matters.

Click here for a detailed job description

Five Guys Operations LLCparticipatesin eVerify.Click herefor information about eVerify.

Know Your Rights EEO poster:https://www.eeoc.gov/poster

By choosing to APPLY, you acknowledge that we are aneVerifyemployer and you have read theDetailed Position Description, as well asourPrivacy Policy.

It is the policy of Five Guys toprovideequal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color,veteransand individuals with disabilities in all areas of the Company.

IND5GC