Shift Lead - 0524

Five Guys; Bloomingdale (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Growth opportunities

Dynamic team environment

Competitive pay plus tips

Job summary

Five Guys is seeking a hands-on Shift Leader in Bloomingdale, IL. You’ll lead shifts, step in across roles, and ensure every guest leaves impressed with fast, accurate service. This role emphasizes coaching teammates, building culture, and maintaining brand standards.

You’ll train new staff, handle breaks and cash reports, and thrive in a fast-paced environment while growing into future leadership roles. Equal opportunity employer and safe work environment are highlighted by the brand.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• Team-first mindset with strong communication skills
• Leads by doing—not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems

Responsibilities

• Lead the shift and run operations when management isn’t on site
• Jump into cashier, grill, prep, fries, dining room roles
• Deliver fast, accurate service and create a great guest experience
• Coach, support, and motivate crew members to perform at their best
• Train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership experience

Teamwork

Customer service

Communication

Tools

POS systems

Job description

Job Description

The pay for this position starts at $18.00/hour +Tips +Bonus

Be a Leader. Be a Difference Maker.

At our restaurant, Shift Leaders aren’t just supervisors-they’re hands-on leaders who set the tone for every shift. You’ll lead by example, work side-by-side with your team, and ensure every guest walks out impressed.

If you thrive in a fast-paced environment, love working with people, and want to grow your career, this is your next step.

What You’ll Do

• Lead the shift and step in to run operations when management isn’t on site
• Jump into every position-cashier, grill, prep, fries, dining room-no task is too small
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

What We’re Looking For

• 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset with strong communication skills
• Someone who leads by doing-not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems

Why You’ll Love It Here

• Real growth opportunities-many leaders move into Assistant and General Manager roles
• Fast-paced, high-energy team environment
• Hands-on leadership experience every shift
• Be part of a brand that values quality, teamwork, and consistency

Work Environment

• On your feet, active, and engaged throughout your shift
• Work around hot equipment and in a busy kitchen setting
• Lift, move, and handle supplies as needed

Certifications

• Food safety certification (such as ServSafe) preferred

Five Guys Operations LLC participates in eVerify.

It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.