Shift Lead

Diversified Restaurant Group

Overland Park (KS)

On-site

USD 20,319 - 23,763

Full time

14 days+

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Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Education Benefits

DailyPay

Job summary

A prominent restaurant chain in Overland Park seeks a Shift Lead to manage shifts and lead teams with a focus on customer service. The role requires strong leadership skills and experience in the restaurant industry. Responsibilities include ensuring excellent service, training staff, and adhering to company policies. Ideal candidates will have at least one year of leadership experience, be at least 18 years old, and possess reliable transportation. Competitive pay of $14.75 to $17.25 per hour based on experience.

Qualifications

Must be 18 years or older.
One year of restaurant experience required with proven lead experience.
Basic math and reading skills required.
Must be able to pass a Criminal Background Check.

Responsibilities

Greet guests and demonstrate a positive attitude.
Ensure guests receive great service and food promptly.
Lead and manage team according to company standards.
Participate in training and development of team members.

Skills

Leadership

Problem-solving

Communication

Time management

Customer service

Education

High School Diploma or equivalent

Job description

Shift Lead

Join to apply for the Shift Lead role at Diversified Restaurant Group.

Pay Range

$14.00/hr - $17.00/hr

The starting pay for this position is between $14.75 and $17.25 per hour depending on experience and availability.

Benefits

DRG Cares Grant Program – Grants to assist employees with life challenges and financial assistance
DRG Savings Marketplace – Exclusive access to discounts for DRG employees
Employee Assistance Program
Education Benefits – GED reimbursement, free second language education, etc.
DailyPay – Program that allows you to get your paychecks daily
…and much more!

About the Role

DRG is looking for energized and motivated individuals who want to work for a fast growing company. As a Shift Manager you will support other management levels by running great shifts and leading teams self-sufficiently. Shift Managers must take ownership and responsibility to solve problems while being willing to provide help and guidance to others. Shift Managers should have strong leadership qualities and organizational skills with a confident, professional manner, and can give clear concise instructions, exhibit good time management skills and good problem-solving and decision-making.

About Diversified Restaurant Group

Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012 has since grown into a 240+ unit, multi‑brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby's restaurants in Alaska, California, and Nevada. We have more than 6,000 team members and continue to grow every day!

CORE Values

Accountability
Commitment

Responsibilities

Greet everyone with a smile, is polite and pleasant with guests and team.
Demonstrates a positive and enthusiastic attitude with co-workers and guests.
Ensure every guest receives great service and great food while working with a sense of urgency.
Works well with other management and fellow Team Members. Cooperates well with others and works well as a team. Able to help others when needed. Takes action without being told, willing to go above and beyond what is simply required.
Role Model that customer needs are the highest priority. Resolve customer complaints quickly while maintaining positive customer relations.
Ensure that all Team Members present a neat and clean appearance and correctly wear the company uniform.
Ensure all Team Members complete their tasks as assigned in a timely and accurate manner.
Successfully lead team as Manager in Charge, ensuring company standards regarding service, food safety, and general procedures are always being met. Provides ongoing constructive and complimentary feedback to team.
Actively participates in the training and development of Team Members.
Assist with Profit and Loss management, follows cash control procedures, maintaining inventory and managing labor.
Provide regular feedback to the RGM and other management on the performance of the team.

Qualifications

Must be 18 years or older.
Experience: One-year Restaurant experience required with proven lead experience on all shifts.
Must maintain current Health Card according to state or local requirements.
Education: Basic math & reading skills.
Must have the ability to read, speak, comprehend, and write in English.
Must have reliable transportation.
Must pass Criminal Background Check.
Must be able to pass ServSafe Certification Course and Exam.

Disclaimer

You are applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby’s Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

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