Shift Lead

Scooter's Coffee; Omaha (NE); On-site; USD 19,000 - 25,000; Part time

Job summary

Scooter's Coffee in Omaha, NE is seeking a Shift Lead who can guide a fast-paced cafe team, deliver exceptional customer service, and uphold brand standards. You will delegate tasks, monitor quality and safety, train new staff, and create a positive work environment that motivates others to perform at their best.

This role also involves opening/closing, shift transitions, inventory checks, and ongoing feedback to help our team grow.

Qualifications

• Strong leadership and communication skills.
• A positive attitude and professional mindset.
• Someone who leads by example and takes initiative.
• Dependable, punctual, and consistent work ethic.
• Ability to hold team members accountable to expectations.
• Strong problem-solving and decision-making skills.
• Someone who thrives in a fast-paced environment.
• Willingness to coach, train, and develop other baristas.
• Ability to multitask while maintaining quality and customer service.

Responsibilities

• Leading and directing daily shift operations.
• Delegating tasks and ensuring completion.
• Maintaining cleanliness, organization, and store standards.
• Ensuring proper opening, closing, and shift transition procedures.
• Monitoring product quality, inventory, and food safety.
• Supporting team members and providing constructive feedback.
• Creating a positive, productive team environment.
• Delivering exceptional customer service.

Skills

Leadership

Communication

Positive attitude

Lead by example

Accountability

Problem solving

Fast-paced environment

Coaching & training

Multitasking

Job description

Are you a natural leader who enjoys working in a fast-paced environment, motivating others, and creating an amazing customer experience? We’re looking for a dependable, hardworking, and motivated individual to join our team as a Shift Lead!

What We’re Looking For:

• Strong leadership and communication skills.
• A positive attitude and professional mindset.
• Someone who leads by example and takes initiative.
• Dependable, punctual, and consistent work ethic.
• Ability to hold team members accountable to expectations.
• Strong problem-solving and decision-making skills.
• Someone who thrives in a fast-paced environment.
• Willingness to coach, train, and develop other baristas.
• Ability to multitask while maintaining quality and customer service.

Responsibilities Include:

• Leading and directing daily shift operations.
• Delegating tasks and ensuring completion.
• Maintaining cleanliness, organization, and store standards.
• Ensuring proper opening, closing, and shift transition procedures.
• Monitoring product quality, inventory, and food safety.
• Supporting team members and providing constructive feedback.
• Creating a positive, productive team environment.
• Delivering exceptional customer service.

What We Expect:

We aren’t just looking for someone who can make great drinks. We’re looking for someone who can lead a team, take ownership, and set the standard.

We believe leadership is demonstrated through actions, consistency, accountability, and the ability to bring out the best in others.

If you’re ready to take the next step in your leadership journey, we’d love to meet you!