Shift Lead

Nothing Bundt Cakes; Nashville (TN); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Competitive salary

Employee discounts

Job summary

Nothing Bundt Cakes is seeking a Shift Leader in Nashville to partner with management to run daily bakery operations, coach staff, and ensure exceptional guest service. The role emphasizes leadership, accountability, and collaboration across teams in a fast-paced environment.

The role offers opportunities for advancement, a supportive team, and competitive pay with benefits, including health insurance and employee discounts.

Qualifications

• Guest-facing experience in retail/food service preferred.
• Experience coaching and directing work to achieve productivity goals.
• Basic proficiency with Word, Excel and Outlook; comfortable learning new tech.

Responsibilities

• Lead daily bakery operations alongside management.
• Coach and train team members to deliver top guest experiences.
• Drive sales and profitability while ensuring NbC standards are met.

Skills

Guest-facing experience

Coaching

Team leadership

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Competitive salary
• Employee discounts

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the Assistant Manager, General Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collaborates with the bakery management in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Here are some others

• We have great operating hours
• Cake discounts. Yummm!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• We love to celebrate and bring joy to the community.

Education, Certifications and Work Experience Requirements

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.