Shift Lead

Workstream; Jacksonville (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k) program with company match

Medical, Dental, and Vision coverage

Daily Pay access

Flexible scheduling

NO LATE NIGHTS

Free employee meal during every shift

Telemedicine coverage

Pet Insurance

Paid Vacation

Up to six weeks of paid parental leave

Employee Assistance Program & Mental •

Career Development opportunities via 4

Job summary

4 Rivers Smokehouse in Jacksonville is seeking a Shift Lead to guide daily restaurant operations and lead by example. You will supervise the team, ensure guest satisfaction, and support training and development initiatives.

You’ll gain hands-on experience across front-of-house and back-of-house tasks while growing into leadership roles within the company. A positive attitude and reliability are essential for success in a fast-paced environment.

Qualifications

• Previous restaurant experience
• Previous leadership experience preferred, but not required
• Strong communication and problem-solving skills
• A positive, team-oriented attitude
• Dependable, organized, and able to take initiative
• Comfortable making decisions and taking ownership during a shift
• Strong attention to detail
• Ability to work in a fast-paced environment
• Willingness to learn all aspects of restaurant operations
• Availability to work evenings, weekends, and holidays as needed
• High school diploma or equivalent

Responsibilities

• Lead and support the team during daily restaurant operations
• Set the example for exceptional guest service, teamwork, and hospitality
• Help coach, train, and develop team members
• Delegate tasks and ensure the team is set up for a successful shift
• Maintain high standards for food quality, cleanliness, and safety
• Assist with opening and closing procedures
• Monitor restaurant operations and help resolve guest or team member concerns
• Support inventory, waste control, and other operational processes
• Communicate effectively with team members and restaurant leadership
• Help create a positive, energetic, and welcoming team environment
• Learn and utilize 4 Rivers systems and tools, including R365, Schoox, and Ovation
• Take on additional responsibilities as you continue to develop your leadership skills

Skills

Leadership

Communication

Problem solving

Teamwork

Initiative

Attention to detail

Fast-paced environment

Willingness to learn

Education

High School Diploma or Equivalent

Job description

4 Rivers Smokehouse – Shift Lead

Ready to take the next step in your restaurant career?

At4 Rivers Smokehouse, we believe great leaders are developed from within. Our Shift Leads are more than just the person running the shift—they are developing leaders who are preparing for their next opportunity.

As aShift Lead, you'll play an important role in leading our team, creating an exceptional guest experience, and keeping operations running smoothly. You'll gain hands‑on experience in both front‑of‑house and back‑of‑house operations while learning what it takes to lead a successful restaurant.

This is a great opportunity for someone who isready to grow, eager to learn, and looking to build a long-term career with 4 Rivers.

What You’ll Do

• Lead and support the team during daily restaurant operations
• Set the example for exceptional guest service, teamwork, and hospitality
• Help coach, train, and develop team members
• Delegate tasks and ensure the team is set up for a successful shift
• Maintain high standards for food quality, cleanliness, and safety
• Assist with opening and closing procedures
• Monitor restaurant operations and help resolve guest or team member concerns
• Support inventory, waste control, and other operational processes
• Communicate effectively with team members and restaurant leadership
• Help create a positive, energetic, and welcoming team environment
• Learn and utilize 4 Rivers systems and tools, including R365, Schoox, and Ovation
• Take on additional responsibilities as you continue to develop your leadership skills

What We’re Looking For

We're looking for someone who ismotivated to lead and committed to growing their career.

• Previous restaurant experience
• Previous leadership experience preferred, butnot required
• Strong communication and problem‑solving skills
• A positive, team‑oriented attitude
• Dependable, organized, and able to take initiative
• Comfortable making decisions and taking ownership during a shift
• Strong attention to detail
• Ability to work in a fast‑paced environment
• Willingness to learn all aspects of restaurant operations
• Availability to work evenings, weekends, and holidays as needed
• High school diploma or equivalent

Your Growth Matters Here

The Shift Lead role is designed for team members who want tocontinue growing within 4 Rivers. You'll receive hands‑on leadership experience, coaching, and exposure to the operations of a successful restaurant.

Whether your goal is to become anAssistant General Manager, General Manager, or pursue another leadership opportunity within 4 Rivers, we're committed to helping you build the skills and experience to get there.

What’s In It For You?

• 401(k) program with company match
• Medical, Dental, and Vision coverage
• Daily Pay access
• Flexible scheduling
• NO LATE NIGHTS
• Free employee meal during every shift + employee discounts
• Telemedicine coverage
• Pet Insurance
• Paid Vacation
• Up to six weeks of paid parental leave
• Employee Assistance Program & Mental Health Services
• Career Development opportunities through4R University
• Quarterly team‑building outings
• Annual company celebrations
• Community Serve Days and volunteer opportunities

At 4 Rivers, all talent is given equal opportunity | Drug-Free Workplace | Background Checks Required

Location:Jacksonville – 9220 Baymeadows Road, Jacksonville, FL 32256

4 Rivers Smokehouse began with the launch of the “Barbecue Ministry” in 2004, when John hosted a cookout fundraiser to support a local family whose young daughter was battling cancer. This one event resulted in a passion for supporting local schools, churches, and charitable organizations. After trials, tribulations, and a whole lot of burnt ends, we finally flipped that “Hot Brisket Now” sign on in October of 2009. Within the first hour, a line had formed out the door…and then around the corner.