Shift Lead

Nothing Bundt Cakes; Cleveland (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Employee discounts

Job summary

Nothing Bundt Cakes seeks a motivated Shift Lead to help run daily bakery operations and deliver the joyful guest experience we stand for. You will support the Bakery Manager, lead by example, and ensure our cakes, service, and presentation meet Nothing Bundt Cakes standards.

You will guide team members, maintain cleanliness and safety, and drive efficient production while keeping guests delighted and ensuring timely orders. This role emphasizes leadership and hands-on bakery duties.

Qualifications

• Must possess a positive attitude and passion for guest service.
• Strong communication, organizational, and problem-solving skills.
• Ability to lead a team, delegate tasks, and keep teams focused during busy shifts.
• Dependability, accountability, and a strong work ethic.
• Calm, professional, and solution-oriented under pressure.
• Attention to detail, product quality, cleanliness, and food safety.
• Flexibility to work mornings, evenings, weekends, and holidays as needed.

Responsibilities

• Lead bakery team members during shifts, ensuring tasks are completed accurately.
• Deliver exceptional guest service and create memorable experiences.
• Support daily bakery operations including baking, frosting, decorating, service, and orders.
• Ensure products meet quality, presentation, and freshness standards.
• Maintain a clean, organized, and food-safe bakery following sanitation procedures.
• Assist with opening and closing procedures including cash handling.
• Help manage daily production, prioritize tasks, and meet deadlines.
• Communicate needs and performance updates to the Bakery Manager.
• Coach and encourage team members, reinforcing expectations and teamwork.
• Monitor inventory, product rotation, labeling, dating, and waste.
• Lead by example and uphold bakery procedures.
• Demonstrate HEART values in interactions with guests and team.

Skills

Team leadership

Guest service

Communication

Problem solving

Dependability

Job description

Nothing Bundt Cakes | Bring the Joy!

Do you enjoy leading a team, creating exceptional guest experiences, and making every day a little sweeter? Nothing Bundt Cakes is looking for a motivated, dependable, and positive

Benefits

• Opportunity for advancement
• Training & development
• Employee discounts

Nothing Bundt Cakes | Bring the Joy!

Do you enjoy leading a team, creating exceptional guest experiences, and making every day a little sweeter? Nothing Bundt Cakes is looking for a motivated, dependable, and positive Shift Lead to help lead daily bakery operations and ensure every guest receives the joyful experience they deserve.

As a Shift Lead, you will support the Bakery Manager in guiding team members, maintaining bakery standards, and keeping operations running smoothly. You will lead by example, help create a positive team environment, and ensure our cakes, service, and bakery presentation meet Nothing Bundt Cakes standards.

If you are ready to take the next step in leadership and make a meaningful impact on your team, we would love to meet you!

What You’ll Do

• Lead and support bakery team members during assigned shifts, ensuring tasks are completed accurately and efficiently.
• Deliver exceptional guest service and create memorable experiences by bringing joy to every interaction.
• Support daily bakery operations, including baking, frosting, decorating, guest service, and order fulfillment as needed.
• Ensure all products meet Nothing Bundt Cakes quality, presentation, and freshness standards.
• Maintain a clean, organized, and food-safe bakery by following sanitation procedures and brand standards.
• Assist with opening and closing procedures, including cash handling, cleaning, and securing the bakery.
• Help manage daily production, prioritize tasks, and ensure orders are completed accurately and on time.
• Communicate operational needs, guest concerns, and team performance updates to the Bakery Manager.
• Coach and encourage team members, reinforcing expectations and promoting teamwork.
• Help monitor inventory, product rotation, labeling, dating, and waste to support operational efficiency.
• Lead by example and hold yourself and your team accountable for following bakery procedures.
• Demonstrate our HEART values in every interaction with guests and fellow team members.

What We’re Looking For

• A positive attitude and a passion for providing excellent guest service.
• Strong communication, organization, and problem-solving skills.
• The ability to lead a team, delegate tasks, and keep team members focused during busy shifts.
• Dependability, accountability, and a strong work ethic.
• The ability to remain calm, professional, and solution-oriented in a fast-paced environment.
• Attention to detail and a commitment to product quality, cleanliness, and food safety.
• Flexibility to work mornings, evenings, weekends, and holidays as business needs require.
• Previous leadership, food service, retail, or bakery experience preferred.
• A willingness to learn, accept feedback, and continue developing leadership skills.

Our HEART Values

• Helpful: Support your teammates and create a welcoming environment for everyone.
• Excited: Bring positive energy and enthusiasm to every shift.
• Accountable: Take ownership of decisions, responsibilities, and results.
• Ready, Willing, and Able: Step up, adapt to changing priorities, and help wherever needed.
• Trustworthy: Lead with honesty, consistency, and integrity.

Why Join Nothing Bundt Cakes?

• Develop valuable leadership and operational skills.
• Build experience coaching, motivating, and supporting a team.
• Work in a positive, team-oriented environment.
• Make a difference in the guest experience and daily success of the bakery.
• Explore opportunities for future career growth within the bakery.

Ready to Lead and Bring the Joy?

If you are a natural leader who enjoys helping others succeed, takes pride in doing things the right way, and is ready to make every shift a great one, we encourage you to apply!

Join our team and help us create a workplace where team members feel supported, guests feel valued, and every Bundt Cake brings a little more joy.

Nothing Bundt Cakes — Bring the Joy!

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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