Shift Lead

Nothing Bundt Cakes; South Euclid (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Employee discounts

Job summary

Nothing Bundt Cakes in Ohio is seeking a motivated Shift Lead to help run daily bakery operations and deliver the joyful guest experience we stand for. You will lead a team, model customer service, and ensure bakery standards, food safety, and on-time orders.

The role provides opportunities for growth, hands-on leadership, and a friendly, fast-paced work environment. Previous leadership in food service or retail preferred; training, advancement opportunities, and employee discounts are part of

Qualifications

• Experience leading a team in food service or retail.
• Ability to supervise during shifts.
• Strong communication and customer service skills.
• Willingness to work flexible hours.

Responsibilities

• Lead and support bakery team during shifts, ensuring tasks are completed accurately.
• Deliver exceptional guest service and create memorable experiences.
• Support daily bakery operations including baking, frosting, decorating, guest service, and order fulfillment.
• Ensure products meet Nothing Bundt Cakes quality, presentation, and freshness standards.
• Maintain a clean, organized, and food-safe bakery by following sanitation procedures and brand standards.
• Assist with opening and closing procedures, including cash handling.
• Help manage daily production, prioritize tasks, and ensure orders are completed accurately and on time.
• Communicate operational needs, guest concerns, and team performance updates to the Bakery Manager.
• Coach and encourage team members, reinforcing expectations and promoting teamwork.
• Help monitor inventory, product rotation, labeling, dating, and waste to support operational efficiency.
• Lead by example and hold yourself and your team accountable for following bakery procedures.
• Demonstrate our HEART values in every interaction with guests and fellow team members.

Skills

Leadership

Guest service

Communication

Team management

Dependable

Problem-solving

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Employee discounts

Nothing Bundt Cakes | Bring the Joy!

Do you enjoy leading a team, creating exceptional guest experiences, and making every day a little sweeter? Nothing Bundt Cakes is looking for a motivated, dependable, and positive Shift Lead to help lead daily bakery operations and ensure every guest receives the joyful experience they deserve.

As a Shift Lead, you will support the Bakery Manager in guiding team members, maintaining bakery standards, and keeping operations running smoothly. You will lead by example, help create a positive team environment, and ensure our cakes, service, and bakery presentation meet Nothing Bundt Cakes standards.

If you are ready to take the next step in leadership and make a meaningful impact on your team, we would love to meet you!

What You’ll Do

• Lead and support bakery team members during assigned shifts, ensuring tasks are completed accurately and efficiently.
• Deliver exceptional guest service and create memorable experiences by bringing joy to every interaction.
• Support daily bakery operations, including baking, frosting, decorating, guest service, and order fulfillment as needed.
• Ensure all products meet Nothing Bundt Cakes quality, presentation, and freshness standards.
• Maintain a clean, organized, and food-safe bakery by following sanitation procedures and brand standards.
• Assist with opening and closing procedures, including cash handling, cleaning, and securing the bakery.
• Help manage daily production, prioritize tasks, and ensure orders are completed accurately and on time.
• Communicate operational needs, guest concerns, and team performance updates to the Bakery Manager.
• Coach and encourage team members, reinforcing expectations and promoting teamwork.
• Help monitor inventory, product rotation, labeling, dating, and waste to support operational efficiency.
• Lead by example and hold yourself and your team accountable for following bakery procedures.
• Demonstrate our HEART values in every interaction with guests and fellow team members.

What We’re Looking For

• A positive attitude and a passion for providing excellent guest service.
• Strong communication, organization, and problem-solving skills.
• The ability to lead a team, delegate tasks, and keep team members focused during busy shifts.
• Dependability, accountability, and a strong work ethic.
• The ability to remain calm, professional, and solution-oriented in a fast-paced environment.
• Attention to detail and a commitment to product quality, cleanliness, and food safety.Flexibility to work mornings, evenings, weekends, and holidays as business needs require.
• Previous leadership, food service, retail, or bakery experience preferred.
• A willingness to learn, accept feedback, and continue developing leadership skills.

Our HEART Values

At Nothing Bundt Cakes, our culture is built around five HEART values:

• Helpful: Support your teammates and create a welcoming environment for everyone.
• Excited: Bring positive energy and enthusiasm to every shift.
• Accountable: Take ownership of decisions, responsibilities, and results.
• Ready, Willing, and Able: Step up, adapt to changing priorities, and help wherever needed.
• Trustworthy: Lead with honesty, consistency, and integrity.

Why Join Nothing Bundt Cakes?

• Develop valuable leadership and operational skills.
• Build experience coaching, motivating, and supporting a team.
• Work in a positive, team-oriented environment.
• Make a difference in the guest experience and daily success of the bakery.
• Explore opportunities for future career growth within the bakery.

Ready to Lead and Bring the Joy?

If you are a natural leader who enjoys helping others succeed, takes pride in doing things the right way, and is ready to make every shift a great one, we encourage you to apply!

Join our team and help us create a workplace where team members feel supported, guests feel valued, and every Bundt Cake brings a little more joy.

Nothing Bundt Cakes — Bring the Joy!