Shift Lead

Insomniacookies; Clemson (SC); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Flexible part‑time work schedules

Pay on Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Employee discount and free cookies

Job summary

Insomniacookies in Clemson, SC is hiring a Shift Leader to oversee bakery operations during shifts. You'll provide excellent customer service and manage team tasks while creating a fun environment.

This position offers flexible part-time hours, daily pay options, and growth opportunities. Candidates should have customer service experience and strong leadership skills. The role requires you to be at least 18 years old and legally eligible to work in the US.

Qualifications

• At least 1 year in a customer-service focused role.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products.
• Support store leadership and maintain operations during your shift.
• Delegate baking, cashiering, packaging, and cleaning tasks.

Skills

Customer service experience

Communication skills

Time management

Point-of-sale systems

Leadership ability

Job description

Shift Leader at Clemson University store, 102 Fendley St, Clemson, SC 29631.

As the captain of our bakery day or night, you will predict the flow of business during a successful shift, build orders, suggestive sell, bake, and interact with customers, while taking pride in creating a productive and fun night for your store.

Shift Leader Perks

• Flexible part‑time work schedules
• Pay on Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• Employee discount and free cookies with every shift

Responsibilities

• Provide incredible customer service and quality products to all guests throughout their experience in our bakery.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean working environment for guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

Desired Skills & Experience

• At least 1 year of experience in a customer‑service focused role.
• Experience with point‑of‑sale systems.
• Outstanding communication, time management, and people skills.
• Outgoing, friendly, and patient demeanor.
• Detail‑focused and results‑oriented.
• Ability to lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.