Shift Lead

Insomniacookies; Columbia Township (MO); On-site; USD 30,000 - 42,000; Part time

Benefits offered by this job

Flexible part-time work schedules

Excellent training & mentorship

FREE cookies with every shift!

Job summary

Insomniacookies in Columbia Township is seeking a Shift Leader to manage bakery operations, ensuring quality service and product delivery. Responsibilities include supporting store leadership, delegating tasks, and maintaining a clean working environment.

The ideal candidate will have customer service experience, be 18 years or older, and able to lift up to 40 lbs. Enjoy flexible part-time schedules and free cookies with every shift!

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products to all guests.
• Support store leadership by maintaining operations during your shift.
• Prioritize and delegate tasks while leading the cookie crew team.
• Provide a safe, clean, working environment for guests and staff.

Skills

Customer service experience

Point of Sales systems experience

Communication skills

Time management skills

Ability to lift up to 40 lbs.

Job description

Shift Leader

As a Shift Leader at our UofM store located at 308 S 9th St, Columbia MO 65201, you are the captain of our bakery day or night!

Benefits

• Flexible part‑time work schedules
• Excellent training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

Responsibilities

• Provide incredible customer service and quality products to all guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

Desired Skills/Experience

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed