Shift Lead

Priority Dispatch Corp.; California (MO); On-site; USD 2,066,400 - 3,306,240; Full time

Job summary

Marugame Udon is seeking a Shift Lead to help run a fast-paced, high-volume kitchen and dining area. You will oversee daily operations, ensure food quality, safety, and friendly service, and mentor crew members during on-duty hours while upholding the restaurant’s ethos.

Responsibilities include following recipes, preparing hot and cold foods, managing inventory and par levels, reconciling daily sales and deposits, training staff, coordinating shift duties, and maintaining cleanliness and

Qualifications

• Flexible schedule including weekends and nights.
• Minimum 5 shifts per week, including weekends and nights.
• Ability to manage staff and provide on-the-spot training on duty.
• Ability to speak clearly and listen attentively with customers and other employees.

Responsibilities

• Follow recipes accurately and maintain food preparation processes.
• Complete hot and cold food preparation assignments in a timely fashion.
• Prepare food throughout the day as needed, anticipating business volume.
• Reconcile daily sales receipts and cash/credit transactions; prepare deposits.
• Training and motivating crew members; plan and execute shift duties.
• Monitor supplies, manage inventory to maintain par stock levels.
• Maintain cleanliness of kitchen and dining areas; uphold health codes.
• Interact with customers and provide outstanding omotenashi; address issues as they arise.

Skills

Communication skills

Customer service

Teamwork

Professional appearance

Ability to work under pressure

Food safety

Flexibility

Job description

Responsibilities:Shift leads ensure that the restaurant operates efficiently and profitably while maintaining professionalism and ethos. Shift leads are responsible for the business performance of the restaurant while on duty, as well as maintaining high standards of food, service and health code, and safety.As a key role within Marugame Udon, the Shift lead position may be fast-paced, highly demanding, and very rewarding. As a Shift Lead, you will be equipped with the necessary training tools to develop into a restaurant Manager. Shift leads are required to complete management training in addition to fully-capable fulfilling hourly Crew- Member roles prior to independent shifts.Follow recipes accurately and maintain food preparation processesComplete hot and cold food preparation assignments accurately and in a timely fashionPrepare food throughout the day as needed, anticipating and reacting to business volumeMaintain appropriate portion control and consistently monitor food levels on the lineMaintain proper food handling, safety, and sanitation standardsInteract with customers and provide outstanding omotenashiMaintain menu knowledge and train other employees on menu knowledge.Reconcile daily sales receipts and cash and credit card transactions and preparing deposit receiptsTraining and motivating crew members.Planning and executing shift duties in each key area of the operations.Monitoring supplies and managing inventory to ensure par stock level is maintainedFollowing government established guidelines and regulations when serving alcoholic beverages (if applicable).Maintaining cleanliness of the kitchen and dining areas of all time.Maintaining effective communications with restaurant staff and management team.Monitoring and maintaining the product quality, ingredient usage, and hygiene and sanitation practice meet and exceed company’s standards.Preparing and handling cash drawers, providing petty cash as required and cash deposit for the dayPreparing daily operations reportsCoordinating regular equipment maintenance and repairCoordinating the entire operation of the restaurant during scheduled shiftsManaging staff throughout their shift and providing them with feedback.Offering ”on-the-spot” training to staff on duty as needed.Addressing customer issues and resolving complaints.Ensuring that all employees adhere to the company’s uniform code including safety gear.Ensuring that all employees adhere to Company policiesRequirements:Flexibility of schedule, including weekends and nightsMust be able to work a minimum of 5 shifts per week, including weekends and nights.Ability to work in a busy, fast-paced environmentPositive attitude and excellent communication skillsAbility to maintain a professional appearance and provide exceptional customer serviceMust work with a sense of urgency.Ability to develop positive working relationships with all restaurant employees and work as a team by helping others as needed or requestedAbility to speak clearly and listen attentively with customers and other employees.