Shift Lead: Fast-Paced Restaurant Ops & Growth Path

Priority Dispatch Corp.; Aliso Viejo (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Marugame Udon seeks a Shift Lead to oversee daily operations, ensuring high standards of food safety and exceptional customer service. You will manage a fast-paced team, coordinate shift duties, and maintain inventory while driving performance and professionalism on duty.

The role requires strong leadership, clear communication, and the ability to train staff, handle cash, and resolve customer issues with urgency and care.

Qualifications

• Experience in fast-paced restaurant environments preferred.
• Strong communication and interpersonal skills.
• Ability to manage staff and shift duties with urgency.

Responsibilities

• Oversee daily shift operations to ensure efficiency and good customer service.
• Reconcile cash and sales receipts and handle deposits.
• Train and motivate crew members and provide on-the-spot coaching.
• Ensure compliance with food safety, health, and safety standards.
• Coordinate shift planning and maintain par stock levels.
• Address customer issues and resolve complaints promptly.

Skills

Leadership

Communication

Customer service

Teamwork

Urgency

Education

High school diploma

Tools

POS system

Cash handling

Inventory awareness

Job description

Marugame Udon seeks a Shift Lead to oversee daily operations, ensuring high standards of food safety and exceptional customer service. You will manage a fast-paced team, coordinate shift duties, and maintain inventory while driving performance and professionalism on duty.

The role requires strong leadership, clear communication, and the ability to train staff, handle cash, and resolve customer issues with urgency and care.