Shift Lead

Ontario Trillium Foundation; Alexandria (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Free Cookies / Employee Discount

Flexible Schedule

Opportunity for leadership advancement

Great work Culture

Job summary

Crumbl Cookies is hiring a Shift Lead in Alexandria, LA, to oversee quality control, management support, and mentor new employees. Responsibilities include ensuring a safe work environment, providing instructions, meeting deadlines, and managing customer service. Candidates should possess excellent communication and time management skills. Benefits include free cookies, flexible schedules, and opportunities for leadership advancement. Join a great work culture!

Qualifications

• Must oversee quality control and management support.
• Need to provide and demonstrate task instructions.
• Ability to measure key performance indicators.

Responsibilities

• Give instructions to employees.
• Ensure a safe and healthy work environment.
• Meet deadlines and ensure quality.
• Ensure great customer service.
• Edit DoorDash orders.
• Assist with DoorDash customer service issues.
• Mentor and train new employees.
• Cash out the drawer without safe access.
• Exchange cash with the other register.
• Support management as needed.
• Return products when necessary.
• Fulfill catering orders.

Skills

Excellent communication skills

Time management skills

Passion for excellence

Job description

Crumbl Cookies is hiring immediately for Shift Lead (Supervisor) with fast skills to join our team.

A Shift Lead is someone who will oversee quality control, training and management support. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, and measuring key performance indicators.

To be successful in this role, you will need to have excellent communication skills, time management skills, and a passion for excellence.

Shift Lead Responsibilities:

• Giving instructions or orders to employees when needed.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines and ensure quality.
• Ensure great customer service at all levels.
• Editing DoorDash orders.
• DoorDash customer service issues
• Mentoring & assist in the training of new employees
• Cashing out the drawer without access to the safe
• Cash exchange with the other register
• Supporting management in any needed aspect
• Trained up on how to return product when necessary
• Fulfill and take catering orders, including call ahead orders

Benefits:

• Free Cookies / Employee Discount
• Flexible Schedule
• Opportunity for leadership advancement
• Great work Culture