Shift Manager

Ontario Trillium Foundation; Florence (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Schedules

Tips

Employee discount

Fun, positive work environment

Job summary

Crumbl Cookies in Florence, Kentucky is seeking Shift Managers to join their team. As a Shift Manager, you will oversee operations, ensuring excellent customer service and keeping the store clean and safe. Responsibilities include managing employees, handling complaints, and reporting team performance. Benefits include flexible schedules, tips, and employee discounts. If you have leadership experience and excellent communication skills, apply now to be part of a fun and positive work environment.

Qualifications

• Strong leadership skills and ability to motivate a team.
• Ability to handle customer service complaints effectively.
• Maintaining a safe and clean working environment.

Responsibilities

• Manage all operational aspects of the store.
• Ensure that all employees meet performance standards.
• Provide clear instructions to subordinate employees.

Skills

Excellent communication skills

Leadership experience

Customer service skills

Job description

Crumbl Cookies is hiring immediately for Shift Managerss to join their team!

Shift leads work closely with store management to carefully manage one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to: providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance. In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence, and ensure the bakery is meeting the high standards customers and employees deserve. Previous leadership experience is a plus.

Shift Manager responsibilities (include but are not limited to)

• Manage all the basics of running the store
• Make sure employees that report to you meet performance expectations
• Keep employees moving at a quick/accurate pace
• Handle all customer service complaints/issues
• Keep the store clean
• Give clear instructions or orders to subordinate employees
• Ensuring that the work environment is safe, secure, and healthy
• Meet deadlines
• Ensure Great customer service at all levels

Benefits Include:

• Flexible Schedules
• Tips
• Employee discount
• Fun, positive work environment