Shift Kitchen Supervisor – Lead Team in Fast-Paced Restaurant

Legal Sea Foods; Boston (MA); On-site; USD 28,000 - 33,000; Full time

Job summary

Legal Sea Foods in Boston, MA is seeking an HOH Shift Supervisor to oversee restaurant operations and support hourly staff, ensuring adherence to company policies, food safety, and outstanding guest service.

You will lead shift activities, assist with hiring and training, manage task delegation, handle guest concerns, and work with senior management. Proficiency with POS and Kitchen Display Systems is expected.

Qualifications

• Must be 18+ years old.
• Six months of employment with the Company (or HR approval) with a satisfactory performance record.
• High School diploma (or equivalent) required.
• Completed Team Member Handbook Acknowledgment Form.
• Certifications: ServSafe Food, ServSafe Alcohol/TIPS, MA Allergen Training, Discrimination/Harassment/Retaliation; ChokeSave encouraged.

Responsibilities

• Lead HOH shift and HOH Department team to ensure excellent operations.
• Ensure staffing and schedule adherence; monitor clock-in/out.
• Assist with staffing including interviewing and training tasks.
• Manage shift task delegation and break rotations.
• Handle guest concerns and escalate to management as needed.
• Provide support on POS and Kitchen Display Systems.
• Coordinate excellent customer service to encourage return visits.
• Enforce safety, sanitation, and company policies on shift.
• Support HOH training for new hires and ongoing development.

Skills

Customer service

Team leadership

Staff training

Communication skills

POS systems

Sanitation knowledge

Allergen policies

Education

High School diploma

ServSafe Food

ServSafe Alcohol/TIPS

MA Allergen Training

Discrimination & Harassment Training

ChokeSave (encouraged)

Tools

ATS

Kitchen Display System

Job description

Legal Sea Foods in Boston, MA is seeking an HOH Shift Supervisor to oversee restaurant operations and support hourly staff, ensuring adherence to company policies, food safety, and outstanding guest service.

You will lead shift activities, assist with hiring and training, manage task delegation, handle guest concerns, and work with senior management. Proficiency with POS and Kitchen Display Systems is expected.