High-Volume Kitchen Shift Leader

Legal Sea Foods; Peabody (MA); On-site; USD 29,000 - 33,000; Full time

Job summary

Legal Sea Foods is seeking a Shift Supervisor to oversee HOH operations at Peabody, MA. You will supervise hourly staff, ensure adherence to policies, and support sanitation standards while delivering outstanding guest service.

The role requires supervision experience in a high-volume restaurant, strong communication, and knowledge of POS/Kitchen Display systems. Certifications in ServSafe and allergen awareness are preferred.

Qualifications

• High School diploma (or equivalent) required.
• Certifications: ServSafe Food, ServSafe Alcohol/TIPS, Crowd Control, MA Allergen Training, Discrimination, Harassment & Retaliation; Prevention Training.

Responsibilities

• Supervise HOH operations and ensure staff follow policies.
• Assist with staffing including hiring process and interviews.
• Manage shift assignments, breaks, and task delegation.
• Handle staff relations issues and escalate to Senior Management.
• Provide support to hourly staff on POS and kitchen display systems.
• Deliver excellent guest service and manage guest issues during shifts.
• Enforce safety, sanitation, and respectful workplace standards.

Skills

Under pressure

Guest service

Sanitation knowledge

POS systems

Interpersonal communication

Leadership

Education

High School diploma

Tools

POS systems

Kitchen Display Systems

Job description

Legal Sea Foods is seeking a Shift Supervisor to oversee HOH operations at Peabody, MA. You will supervise hourly staff, ensure adherence to policies, and support sanitation standards while delivering outstanding guest service.

The role requires supervision experience in a high-volume restaurant, strong communication, and knowledge of POS/Kitchen Display systems. Certifications in ServSafe and allergen awareness are preferred.