Kitchen Shift Supervisor - Guest Experience & Ops

LSF LEGAL CROSSING LLC; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Legal Sea Foods in Boston seeks a Shift Supervisor to lead HOH operations in the restaurant, ensuring policy adherence, food safety, and exceptional guest service. In the absence of a manager, you guide hourly staff, assign tasks, and uphold sanitation standards.

You will assist with hiring, schedule coverage, clock-in/out, handle guest issues, and coordinate with management on duty. Proficiency with POS and Kitchen Display, strong communication, and calm leadership under pressure are essential.

Qualifications

• Ability to perform under pressure in a high-volume restaurant setting.
• Excellent interpersonal and communication skills.
• Solid knowledge of Health & Safety, sanitation, and allergen policies.

Responsibilities

• Lead the HOH shift and department team members in the absence of a manager.
• Ensure staffing, task delegation, and proper break rotation.
• Monitor clock-in/out and assist with hiring process and training.

Skills

Under pressure

Guest service

Communication skills

Team leadership

POS familiarity

Sanitation inspections

Education

High School diploma

Tools

Point of Sale

Kitchen Display System

Job description

Legal Sea Foods in Boston seeks a Shift Supervisor to lead HOH operations in the restaurant, ensuring policy adherence, food safety, and exceptional guest service. In the absence of a manager, you guide hourly staff, assign tasks, and uphold sanitation standards.

You will assist with hiring, schedule coverage, clock-in/out, handle guest issues, and coordinate with management on duty. Proficiency with POS and Kitchen Display, strong communication, and calm leadership under pressure are essential.