Sheriff's Office Support & IT Coordinator

County of Yolo; Woodland (CA); On-site; USD 54,000 - 78,000; Full time

Job summary

County of Yolo's Sheriff’s Office seeks a regular, full-time Sheriff’s Support Specialist to provide administrative support and assist with information technology and telecommunications tasks. The role emphasizes independence, effective problem solving, and strong customer service in a law-enforcement environment.

The incumbent will manage IT helpdesk requests, help maintain the Sheriff’s Office website and social media content, and track equipment inventories while supporting financial

Qualifications

• Two years of increasingly responsible clerical experience in an office environment.
• Possession of a valid California Driver’s License.
• Background investigation as specified by the Department of Justice and Sheriff-Coroner’s Department Policy.
• Knowledge of office procedures, methods, and equipment including computers and software applications; English usage, spelling, grammar, and punctuation.
• Ability to research and analyze information and communicate clearly, both verbally and in writing.

Responsibilities

• Receives, logs, and responds to IT and telecommunications helpdesk requests; troubleshoots basic concerns; coordinates requests with IT staff; assists in new system implementations.
• Assists in maintenance and management of the Sheriff’s Office website and social media; helps develop web content.
• Tracks and maintains computer hardware, software, and telephone inventories; performs bi-annual physical inventory; updates records.
• Inventories, orders and configures cell phones and equipment; provides basic technical support to staff.
• Performs clerical accounting functions in support of financial reports and grants.
• Conducts online research on topics related to law enforcement practices and grant processes.
• Collaborates with County personnel, law enforcement agencies, vendors on Sheriff’s Office matters.

Skills

Customer service

Verbal written communication

Research

Inventory management

Troubleshooting

Tools

Word processing

Spreadsheets

Databases

Internet

Job description

County of Yolo's Sheriff’s Office seeks a regular, full-time Sheriff’s Support Specialist to provide administrative support and assist with information technology and telecommunications tasks. The role emphasizes independence, effective problem solving, and strong customer service in a law-enforcement environment.

The incumbent will manage IT helpdesk requests, help maintain the Sheriff’s Office website and social media content, and track equipment inventories while supporting financial