Sheriff’s Office IT & Admin Support Specialist

Yolo-County,-Ca; Woodland (CA); In loco; USD 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

The County of Yolo's Sheriff’s Office is seeking a regular, full-time Sheriff’s Support Specialist to perform and coordinate administrative support, assist with IT and telecommunications, and support grant and financial reporting.

You will log and respond to helpdesk requests, track computer and phone inventories, configure cell phones, and assist in website and social media management. Strong communication and customer service skills required.

Competenze

• Two years of increasingly responsible clerical experience in an office environment.
• Ability to communicate clearly and concisely, both verbally and in writing.
• Knowledge of office procedures, equipment including computers and software applications.

Mansioni

• Receives, logs, and responds to IT and telecommunications helpdesk requests; troubleshoots basic concerns; coordinates with County IT staff; assists in new system implementations.
• Assists in maintenance of the Sheriff’s Office website and social media platforms; develops relevant web content.
• Tracks and maintains computer equipment, hardware, software, and telephone inventories; bi-annual inventory; updates records and ensures appropriate software.
• Inventories, orders, and configures cell phones and equipment; provides basic technical support to staff.
• Performs clerical accounting functions in support of financial reports, grants, vendor cost proposals, etc.
• Conducts online research on law enforcement topics and grant processes.
• Collaborates with County personnel, law enforcement agencies, vendors on Sheriff’s Office matters.
• Performs related duties as assigned.

Conoscenze

Clerical work

Customer service

Office communication

Inventory management

Research ability

Strumenti

Word processing

Spreadsheets

Databases

Internet

Descrizione del lavoro

The County of Yolo's Sheriff’s Office is seeking a regular, full-time Sheriff’s Support Specialist to perform and coordinate administrative support, assist with IT and telecommunications, and support grant and financial reporting.

You will log and respond to helpdesk requests, track computer and phone inventories, configure cell phones, and assist in website and social media management. Strong communication and customer service skills required.