Shelter Support & Intake Specialist

CENTRAL ARIZONA SHELTER SERVICES INC; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

CENTRAL ARIZONA SHELTER SERVICES INC seeks a dedicated shelter associate to maintain a safe environment and assist individuals experiencing homelessness. The role includes client intake, information/referrals, and coordination with the shelter team to ensure health and safety.

You will handle daily operations, respond to inquiries, document interactions in HMIS, and participate in team collaborations to support residents and donors.

Qualifications

• Minimum age of 18.
• High school diploma or equivalent.
• Possess or have the ability to obtain a State of Arizona Level One Fingerprint Clearance Card.
• Moderate proficiency in data entry, Microsoft Word and Excel.

Responsibilities

• Provide direct client support to clients, volunteers, donors, and vendors.
• Complete new client intakes; explain agency rules and policies and tour campus.
• Attend to client needs, answer questions, resolve problems and escalate when needed.
• Enter relevant data in HMIS accurately and according to Shelter policies.

Skills

Organizational skills

Written and verbal communication

Multitasking in fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

CENTRAL ARIZONA SHELTER SERVICES INC seeks a dedicated shelter associate to maintain a safe environment and assist individuals experiencing homelessness. The role includes client intake, information/referrals, and coordination with the shelter team to ensure health and safety.

You will handle daily operations, respond to inquiries, document interactions in HMIS, and participate in team collaborations to support residents and donors.