Shelter Supervisor — Lead Care & Night-Shift Team

The Salvation Army Southern California; Seattle (WA); On-site; USD 31,299 - 44,578; Full time

Benefits offered by this job

Paid holidays

Vacation time

Sick leave

Medical, vision, and dental insurance

Employer-funded retirement plans

Parental leave

Job summary

The Salvation Army Southern California is seeking a full-time supervisor at the William Booth Center in Seattle. This role includes providing supervision to Shelter Support Staff, assisting in hiring processes, and ensuring quality care for residents facing personal crises.

Candidates should have a high school diploma, supervisory experience, and a strong background in customer service, particularly with individuals experiencing homelessness. A comprehensive benefits package is available for full-time employees.

Qualifications

• Minimum 1 year of experience in public contact/customer service.
• 1 year of supervisory experience.
• Experience working with individuals experiencing homelessness in a shelter/residential program.

Responsibilities

• Provide direct supervision of Shelter Support Staff.
• Assist in hiring shelter staff as needed.
• Attend and participate in all staff meetings.
• Conduct staff meetings for shelter program staff.
• Provide policy and procedure guidance to Shelter Support Staff.
• Provide supportive care to residents experiencing personal crises.

Skills

Customer service experience

Supervisory skills

Trauma-Informed Care understanding

Conflict resolution

Education

High school diploma or GED

Job description

The Salvation Army Southern California is seeking a full-time supervisor at the William Booth Center in Seattle. This role includes providing supervision to Shelter Support Staff, assisting in hiring processes, and ensuring quality care for residents facing personal crises.

Candidates should have a high school diploma, supervisory experience, and a strong background in customer service, particularly with individuals experiencing homelessness. A comprehensive benefits package is available for full-time employees.