Shelter Specialist (6789)
Mercy House
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Job summary
Mercy House in Bellflower, CA is seeking a Shelter Specialist to provide supportive services and logistical support during evening shifts in the Emergency Shelter Program. Responsibilities include shelter setup, maintaining facility cleanliness, and conducting neighborhood patrols to minimize impact on the surrounding community.
The role requires crisis intervention and trauma-informed service delivery, with a focus on assisting guests toward housing and maintaining a safe, client-focused
Qualifications
- High tolerance for individuals with urgent multiple case management and health needs.
- Trauma-informed, housing-focused shelter approach.
- Ability to perform crisis intervention as needed.
Responsibilities
- Assist shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services.
- Encourage and discuss progress toward housing with shelter guests.
- Assist with shelter setup and maintenance; maintain cleanliness and safety of the facility.
- Assist with receiving and verifying orders from vendors, completing tally sheets; post and update signs and service calendars.
- Set up and monitor audio equipment; assist in organization of supplies and facility needs.
- Conduct neighborhood patrols to minimize impact on surrounding community.
- Assist with guest services and program activities; complete ad hoc projects as assigned by Supervisor.
Skills
Job description
Job Location: Bellflower, CA 90706
Position Type: Full Time
Education Level: None
Salary Range: $21.00 - $21.00 Hourly
Job Shift: Evening
Job Category: Shelter Services
Status: Full-Time, Non-Exempt | Payrate: $21.00/Hour | Schedule: Saturday, Sunday, Wednesday, 4:00 PM - 11:00 PM ; Thursday, Friday 3:00 PM - 10:00 PM
The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery.
Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness
- Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services
- Encourage and discuss progress toward housing with shelter guests
- Assist with shelter setup and maintenance
- Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills
- Assist with receiving and verifying orders from vendors, completing tally sheets
- Post and update signs and service calendars
- Set up and monitor audio equipment
- Assist in the organization of supplies and facility needs
- Conduct neighborhood patrols to minimize potential impact on the surrounding community
Goal: Oversee administrative duties that support program services
- Assist with keeping detailed daily summary sheets
- Assist with record keeping and reporting
- Assist with guest services and program activities if necessary
- Complete ad hoc projects as appointed by Supervisor
- Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
- Ensure a client-focused, trauma-informed, and housing-focused shelter approach
- Ability to perform crisis intervention as needed
- Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others
- Dependability, responsibility, and the ability to communicate effectively and respectfully
- Fluency in Spanish is of significant value
- Ability to lift up to 50 pounds
- Prolonged periods of standing and the ability to work in a fast-paced environment
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