Shelter Specialist (6690)

Mercy House; Bellflower (CA); On-site; USD 24,000 - 34,000; Part time

Job summary

Mercy House in Bellflower, CA seeks a part-time Shelter Specialist to provide supportive services, assist with shelter setup, and maintain a safe, clean facility during swing shifts.

The role emphasizes crisis intervention, trauma-informed care, and housing-focused assistance, with Spanish language skills considered valuable; duties include inventory, calendar postings, and neighborhood patrols.

Qualifications

• High tolerance and understanding for clients with urgent multi-case needs
• Client-focused, trauma-informed shelter approach
• Ability to perform crisis intervention as needed

Responsibilities

• Assist with shelter activities to ensure quality, trauma-informed service delivery
• Encourage progress toward housing with shelter guests
• Assist with shelter setup and maintenance
• Maintain cleanliness and safety of the facility
• Receive and verify orders from vendors, complete tally sheets
• Post and update signs and service calendars
• Set up and monitor audio equipment
• Organize supplies and facility needs
• Conduct neighborhood patrols to minimize community impact
• Keep detailed daily summary sheets; assist with record keeping and reporting
• Assist with guest services and program activities as needed

Skills

Crisis intervention

Trauma-informed care

Spanish language helpful

Client-focused service

Job description

Job Details

Job Location: Bellflower, CA 90706

Position Type: Part Time

Salary Range: $21.00 - $21.00 Hourly

Job Shift: Swing

Job Category: Shelter Services

Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."

Job Summary

The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery.

Essential Duties and Responsibilities

Shelter Support

Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness

• Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services
• Encourage and discuss progress toward housing with shelter guests
• Assist with shelter setup and maintenance
• Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills
• Assist with receiving and verifying orders from vendors, completing tally sheets
• Post and update signs and service calendars
• Set up and monitor audio equipment
• Assist in the organization of supplies and facility needs
• Conduct neighborhood patrols to minimize potential impact on the surrounding community

Administration

Goal: Oversee administrative duties that support program services

• Assist with keeping detailed daily summary sheets
• Assist with record keeping and reporting

Miscellaneous

• Assist with guest services and program activities if necessary
• Complete ad hoc projects as appointed by Supervisor

Status: Part-Time, Non-Exempt

Pay: $21.00 / hour

Schedule: Monday: 4:00pm - 11:00pm; Wednesday-Thursday: 7:00am - 12:00pm; Saturday-Sunday: 9:00am - 3:00pm

QualificationsRequirements:

Experience

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
• Ensure a client-focused, trauma-informed, and housing-focused shelter approach
• Ability to perform crisis intervention as needed

General

• Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others
• Dependability, responsibility, and the ability to communicate effectively and respectfully
• Fluency in Spanish is of significant value

Physical Requirements

• Ability to lift, bend, push, and pull up to 50 pounds
• Prolonged periods of standing and the ability to work in a fast-paced environment

E-Verify Information

Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.

E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)

Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.