Shelter Specialist (5303)

Mercy House; Riverside (CA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Employee Assistance Program

Paid on-the-job training and orientat­

Referral program

Opportunities for career advancement

Job summary

Mercy House in Riverside, CA is seeking a Shelter Specialist for a part-time role. The position involves providing supportive and logistical assistance to the Emergency Shelter Program, with flexible shifts including some weekends and holidays. Fluency in Spanish is a valued asset; ability to lift up to 50 lbs is required.

Pay is $20.50 per hour, with on-call scheduling. Candidates should be dependable, detail-oriented, and capable of working both independently and with a team to support shelter

Qualifications

• Ability to communicate clearly and respectfully, both written and verbal.
• Fluency in Spanish is a significant value.
• Comfort with lifting up to 50 lbs.

Responsibilities

• Assist in shelter activities to ensure quality, guest-focused delivery of services.
• Encourage progress toward housing with shelter guests.
• Assist with shelter setup, maintenance, and cleanliness.
• Receive and verify orders from vendors; complete tally sheets.
• Post and update signs and service calendars; manage materials.

Job description

Job Location: Riverside, CA 92507 | Position Type: Part Time | Education Level: Not Specified | Salary Range: $20.50 - $20.50 Hourly | Job Shift: Any | Job Category: Shelter Services | Status: Part-Time

Pay and Schedule

Pay: $20.50/hour. Schedule: Varies (On-Call).

Benefits Offered

• Employee Assistance Program
• Paid on-the-job training and orientation
• Referral program
• Opportunities for career advancement

Mission Statement

"To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."

Job Summary

The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning, evening, and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value.

Essential Duties and Responsibilities

Shelter Support

• Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
• Encourage and discuss progress toward housing with shelter guest.
• Assist with shelter setup and maintenance.
• Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning-up spills.
• Assist with receiving and verifying orders from vendors, completing tally sheets.
• Post and update signs and service calendars.
• Audio equipment set up and monitoring.
• Assist in the organization of supplies and facilities needs.
• Conduct neighborhood patrols to minimize potential impact on the surrounding community.
• Must be able to lift to 50lbs.

Administration

• Assist with keeping detailed daily summary sheets.
• Assist with record keeping and reporting.

Miscellaneous

• Assist with guest services and program activities if necessary.
• Complete ad hoc projects as appointed by Supervisor.

Qualifications

Education and Experience

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.
• Ability to perform crisis intervention as needed.
• Ability to complete job duties that are guest focused, trauma informed, and housing focused.

General

• Reliable transportation required.
• A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs.
• Detail-oriented and computer proficient in Microsoft Word and Excel required.
• Self-motivated, ability to manage a high volume of emails, work independently and with a group, dependability, responsibility.
• Ability to communicate clearly, effectively both in written and verbal form as well as respectfully.
• Multi-task and work in a fast-paced environment.
• Navigate urgent matters while upholding a degree of flexibility.
• Work effectively with a diverse population.
• Rapid prioritization.
• Speak effectively before landlords and/or small groups.
• Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve.

Physical Requirements

• Enter units with program staff as needed.
• Answer and respond to phone queries.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift fifty pounds at times.