Shelter Social Services Supervisor - Case Management Lead

Childrens Rescue Fund; New York (NY); On-site; USD 54,000 - 66,000; Full time

Job summary

Children's Rescue Fund seeks a Social Service Supervisor to oversee a team of Case Managers serving families with children in temporary shelter in Brooklyn, NY. The role emphasizes ensuring access to housing, health services, and support resources while meeting DHS and OTDA standards.

You will lead staff, coordinate service plans, monitor performance, and collaborate with senior management to drive outcomes and maintain program compliance.

Qualifications

• Bachelor's degree in Social Work required.
• At least two years of experience in a related field.
• Experience with multi-problem families and shelter settings.
• Familiarity with DHS/OTDA policies and procedures.
• Proficiency with CARES documentation.

Responsibilities

• Oversee a team of Case Managers to ensure services and resources for families in shelter.
• Provide field orientation and on-the-job training to Case Managers.
• Develop plans to meet ILP completion and placement goals.
• Ensure compliance with CRF, DHS, and OTDA mandates and policies.
• Conduct supervision and performance evaluations; provide feedback.

Skills

CARES proficiency

Leadership

Crisis management

Documentation

Team supervision

Education

Bachelor's degree in Social Work

Tools

MS Office

Excel

CARES system

Job description

Children's Rescue Fund seeks a Social Service Supervisor to oversee a team of Case Managers serving families with children in temporary shelter in Brooklyn, NY. The role emphasizes ensuring access to housing, health services, and support resources while meeting DHS and OTDA standards.

You will lead staff, coordinate service plans, monitor performance, and collaborate with senior management to drive outcomes and maintain program compliance.